iPhone X無法識別中國人臉? 網友提出質疑

A Chinese woman, identified only by her surname Yan, was offered two refunds from Apple for her new iPhone X, as the AI-powered facial recognition technology was unable to tell her and her other Chinese colleague apart.

日前，蘋果公司兩次爲一名顏姓中國女子新買的iPhone X手機退款，因爲它的人工智能面部識別技術無法區分她和她的一名中國同事。

Yan from Nanjing in east China, told local news that despite personally activating and configuring the facial recognition software, her female work colleague was able to get into both devices on every single attempt.

這位來自南京的顏女士向當地媒體透露，雖然自己親手激活並設置了面部識別軟件，但她的一名女同事卻每次都能解鎖她的iPhone X手機。

Yan phoned the Apple support helpline when she discovered the design flaw but she claimed the staff did not believe her. She then went with her colleague to the nearest Apple store and demonstrated the issue to staff.

在發現這一設計缺陷後，顏女士給蘋果公司的官方技術支持打了電話，但她聲稱對方並不相信她。後來她和同事一起去了最近的蘋果店，向店員演示了這個問題。

Thinking that a faulty camera was to blame, the store operator gave Yen a refund, which she used to purchase another iPhone X.

店員認爲是攝像頭有問題，給顏女士辦理了退貨，而顏女士用退款又買了一部iPhone X手機。

But the new phone turned out to have the same problem, prompting the store worker to offer her another refund and suggesting to Yan that it was probably not an issue with the camera but with the software itself.

但是這部新手機還是出現了相同的問題，於是店員再次爲她辦理了退貨並對顏女士表示，這應該不是攝像頭的問題，而是軟件本身的問題。

Newsweek has reached out to Apple for comment. A response has not yet been received.

《新聞週刊》聯繫蘋果公司要求置評，但目前尚未收到回覆。

One Twitter user has reacted by accusing the creators of Face ID to have only "properly tested on white people".

一名推特用戶對此發表評論，批評“面容ID”功能的設計者“大概只在白人身上進行了充分測試”。