初級商務英語口語：接待來訪該如何做
在外商企業裏面，商務交談是必不可少，所以學好商務口語很重要。下面，小編給大家分享的是關於在熱情周到接待來訪客戶時，如果用商務口語表達的內容，大家可以作爲學習的參考。
1.商務建議
熱情周到地接待來訪客戶，會給初次會面的客戶留下良好的第一印象，從而順利開啓雙方合作的大門。通常，接待人員會遇到兩種客戶：預約到訪的客戶(clients with an appointment)和無約造訪的客戶(clients without an appointment)。 may i help you?(我可以爲你效勞嗎?)通常是招呼客戶的第一句話，進而以do you have an appointment?(您預約了嗎?)來確認進一步的接觸。
2.商務英語情景對話
(1)receiving clients with an appointment
接待預約客戶
a:good morning, sir. welcome to our company. may i help you?
早上好，先生，歡迎光臨我們公司。我可以爲您效勞嗎?
b:good morning.i would like to see e?
早上好，我想見史東先生。
a:have you made an appointment?
您提前和他約好了嗎?
b:yes, i've got an appointment with him at 9:30.
是的，我和他約好九點半見面。
a:can i have your name, please?
能告訴我您的姓名嗎?
b:tom baker,the sales manager from american sunshine company.
湯姆·貝克，美田陽光公司銷售部經理。sales manager銷售部經理
a:let me see, yes, r,we have been expecting se have a seat!i will call him at once
讓我查查，是的，貝克先生，我們一直在恭候您的光臨。請坐，我馬上給他打電話。
b:thank you!
謝謝!
a:e should be with you shortly. in the mean time,would you please sign the visitor's book?
史東先生馬上就會過來見您。現在，請在來客簿上簽字好嗎?
b:ok.
好的。
a:please come with me,i will show you to the conference office.
(2)clients without an appointment
無約造訪的客戶
a:good morning，how cani help you?
早上好!我可以爲您效勞嗎?
b:hello,i'm rich miller from nw is my business card.i'd like to see e.
你好!我是nw公司的瑞奇·米勒，這是我的名片。我想見懷特先生。business card 名片
do you have an appointment,er?
您預約了嗎?
a:i'm afraid i have got something urgent to discuss with him.
恐怕沒有，但我有要事和他商談。 urgent v.緊急的
b:can i ask what you wish to see him about?
請問您找他有什麼事?
a:well,i've found a small problem in the contract he asked me to examine yesterday.
哦，我發現他昨天要我審閱的合同有點問題。
b:i se bave a seat,while i see if he is available now.
我明白了,請坐，讓我看看他現在是否方便。available a.有空會面的
a:thank you.
謝謝。
b:er,i am really sorry,e is making a long-distance will be free 10 minutes d you mind waiting a moment?
米勒先生，很抱歉，懷特先生正在打長途電話，十分鐘之後有空，您等一下好嗎?long-distance call 長途電話
a:not at all.
好的。
b:would you like some coffee or tea?
給您來點咖啡或者茶怎麼樣?
a:coffee would be k you.
咖啡吧，謝謝你。
3.商務英語核心句型
wbat can i do for you today?/ how cani help you?
今天有什麼需要我幫忙的?
may i help you?
我可以爲您效勞嗎?
i have an appointment with ,the director of marketing department at 10.
我和市場部主管王先生約定十點鐘見面。
i am here to see h.
我來這裏見史密斯夫人。
mr. green is expecting you in his office.
格林先生在辦公室恭候您。
please have a seat,he will be here very soon.
請坐，他馬上來見您。
could you wait here for a while?
您能在這兒稍等片刻嗎?
4.商務英語情景詞彙
chairman, president 董事長，總裁
deputy general manager 副總經理
chief executive office總裁首席執廳官
head of the office 辦公室主任
general manager 總經理
business leader/headman 組長
board president 董事長
financial executive 財務主管
director general總監
sales representative 銷售代表
vice-president 副總裁
英語在當今社會的運用越來越廣泛，從而引起了大家對英語學習的重視。學習英語最難的就是堅持，因爲在學習過程中會遇到很多困難。在這裏，小編給大家推薦網，網上面有很多針對商務英語學習的方法和資訊，對大家學習能起到很大的幫助。
