外貿英語口語900句

以下是小編爲大家整理的外貿英語口語900句，希望能幫助大家提高英語水平。

第一單元 希望與要求

Part One

(1) We’d like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of needed goods.

我方希望能在平等、互利、互通有無的基礎上與貴司建立業務關係

(2) In order to extend our export business to your country, we wish to enter into direct business relations with you.

爲了能在貴國拓寬我方的出口業務，我們希望能與你們直接建立業務關係

(3) Our hope is to establish mutually beneficial trading relations between us

我們希望雙方能建立互惠的貿易關係

(4) We look forward to a further extension of pleasant business relations

希望我們之間友好的業務關係得到進一步的發展

(5) It’s our hope to continue with considerable business dealing with you

我方希望能夠繼續同貴方保持大量的業務往來

(6) We look forward to receiving your quotation very soon

我方期待儘快收到貴方的報價

(7) I hope you’ll see from the reduction that we are really doing our utmost

希望貴方能從這一降價中看出我方真的在盡最大的努力

(8) We hope to discuss business with you at your earliest convenience.

我們希望儘早與你方洽談業務

(9) We wish to express our desire to trade with you in leather shoes.

我方希望能與貴方達成皮鞋貿易

(10) We look forward to your early and trust that through our mutual cooperation we shall be able to conclude this transaction with you in the near future.

我們盼望早日得到你方的答覆，並相信通過相互合作，我們不久即可達成這筆交易

(11) I hope we can do business together, and look forward to hearing from you soon

希望我們有合作機會，並靜候您的佳音

(12) I hope that we can cooperate happily

希望我們合作愉快

(13) I hope that we can continue our cooperation

希望我們能繼續合作

(14) We sincerely hope that this transaction will turn out to the satisfaction of both parties.

我們真心地希望這次交易能使我們雙方都能滿意

(15) We hope that this market trend will continue

我方希望這種市場趨勢能繼續發展下去

Part Two

(16) It is hoped that you would seriously take this matter into consideration and let us have your reply soon

希望你方能認真考慮這件事，並儘快答覆我們

(17) We hope that you will deal with our request earnestly

希望能得到貴方的迅速答覆

(18) We hope to receive your immediate answer

希望得到貴方的迅速答覆

(19) We are looking forward to having your early reply to this matter

希望貴方對這件事能儘早答覆

(20) We hope that this dispute can be settled through friendly negotiation without its being submitted for arbitration

我方希望可以通過友好談判加以解決，而不要仲裁

(21) We look forward to your settlement at an early date.

我方期待着貴方早日解決這一問題

(22) Your early settlement of this case will be appreciated.

如能早日解決這一問題，我方將不勝感激

(23) We hope that you can settle the claim as quickly as possible

希望貴方能儘快解決索賠事宜

(24) We hope that there will be no repetition of this kind of trouble in the future.

希望類似的麻煩將來不再發生

(25) We expect that you will offer us a lower price as soon as possible.

期待貴方能儘快報一個更低的價格

(26) We hope that the matter can be brought to a satisfactory conclusion.

希望此事有一個圓滿的解決

(27) I do hope this undesirable incident will not stand in the way of our future business

我希望這件不愉快的事情不會影響我們今後的貿易

(28) We hope this matter will not affect our good relations in our future dealings.

我希望此事不會影響我們將來業務中的良好關係

(29) I wish that this business will bring benefit to both of us.

希望這筆生意對我們雙方都會帶來好處

(30) We hope this incident will not bring any harm to our pleasant relations

我們希望此事不會給我們的良好關係帶來任何損害

第二單元 產品介紹

Part One

(31) This model of typewriter is efficient and durable, economical and practical for middle school students

這個型號的打字機對中學生來說，高效、耐用、經濟、實惠

(32) The computer we produced is characterized by its high quality, compact size, energy saving and is also easy to learn and easy to operate.

我們生產的計算機其特點是品質好，體積小，節能，而且易學好用

(33) They are not only as low-priced as the goods of other markers, but they are distinctly superior in the following respects

它們不但和其它廠家的產品一樣低廉，而且在以下幾個方面有其獨特的優越性

(34) You will get a 30% increase in production upon using this machine and also it allows one person to perform the tasks of three people.

一旦使用該機器，你們將會增產30%，而且一個人可以頂3個人使用

(35) This product will pay its own way in a year

該產品一年就可收回成本

(36) This machine will pay back your investment in six months.

該機器半年就可收回投資

(37) The new type of suitcase car designed by our engineers is very ingenious and practical

我方工程師設計的新款行李車非常精巧、實用

(38) This kind of bicycle can be folded in half and handy to carry around, especially useful during traveling and traffic jams.

這種自行車可以摺疊，攜帶方便，在旅行中或交通堵塞時特別有用

(39) The maximum speed of this kind of variable-speed bicycle is 30 km per hour

這種變速車每小時的最大速度是30km

(40) These machines have few breakdowns and are easy to maintain because of their simple mechanical structure.

這些機器由於機械的構造簡單，所以很少故障，易於保養

(41) Compared with the other brands, this kind of type costs less per mile and wears much longer due to its topnotch rubber

與其它牌子相比，這種輪胎每公司損耗較少，也耐磨一些，因爲它是用一種流橡膠做成的

(42) This kind of type is characteristic of nonskid stops on wet roads

這種輪胎的特點是在潮溼的路面上不打滑

(43) This material has a durable and easy to clean surface.

這種材料的表面耐用並容易清洗

(44) This kind of air conditioning system is practical and economical for the needs of your company

這種空調系統實用、經濟、能滿足貴公司的需要

(45) Our products are of superb quality as well as the typical oriental make-up

我方產品，品質優良，具有典型的東方特色

Part two

(46) Our silk garments are made of super pre silk materials and by traditional silks

我們的絲綢服裝是用傳統工藝做成的，採用的是高檔真絲面料

(47) The garments are magnificent and tasteful and have a long enjoyed great fame both at home and abroad.

這些服裝華麗、高雅、馳名中外，久享盛譽

(48) As our typewriters are made of light and hard alloy, they are both portable and durable

我們的手提式打字機是用輕質硬合金製造的，故攜帶方便，經久耐用

(49) The hand bags we quoted are all made of the best leather and of various kinds of styles and colors in order to meet the requirements of all walks of life in your country

我們所提的手提包均用最好的皮革製造，式樣、顏色齊全，以適合貴國各階層人士的需求

(50) As our product has all the features you need and is 20% cheaper compared with that of Japanese make, I strongly recommend it to you

我們的產品具備了您所需要的各項特色，而且比日本產品便宜20%，所以我們向您極力推薦。

(51) Vacuum cleaners of this brand are competitive in the international market and are the best-selling products of their Kind.

這種牌子的吸塵器在國際市場上頗具競爭力，是同類產品中最暢銷的

(52) “Forever” multiple speed racing bicycles are sure to be salable in your market

永久牌變速跑車在你們的市場上一定很暢銷

(53) Owing to its superior quality and reasonable price, our silk has met with a warm reception and quick sale in most European countries

我們的絲綢品質優良，價格公道，深受大多數歐洲國家的歡迎，非常暢銷。

(54) We feel that our product is the best kind in Asia and we can very well compete against Japan in price

我們認爲我們的產品在亞洲是最好的，在價格上完全可以與日本競爭

(55) Our goods are greatly appreciated in other markets similar to your own

我們的產品在其它市場同在貴方市場一樣受到歡迎

(56) By virtue of this superior quality, this product is often sold out in many areas.

我們的產品因其優秀的品質，在很多地區經常脫銷

(57) Our products are superior in quality and moderate in price and are sure to be saleable in your market

我們的產品品質優秀，價格適中，在貴方市場上一定很暢銷

(58) These items are most salable in our market

在我方市場上，這些產品是最暢銷的。

(59) There has been a steady demand in our market for this kind of toy

在我們的市場上，這種玩具的需求一直很穩定

(60) We have the pleasure in recommending you the goods similar to the samples you sent

我們很高興地向你們推薦類同於貴方所提供之樣品的樣品。

Unit 3 業務範圍介紹

Part One

(61) We wish to introduce ourselves to you as a sate-owned corporation dealing exclusively in light industrial goods.

我們是一家國營公司，專營輕工產品

(62) We are introducing ourselves as one of the lading exporters of the same line of business

我們是同一業務範圍內的主要出口商之一

(63) We have the pleasure of introducing ourselves to you as a state corporation specializing in the export of canned goods.

我們很榮幸地向你們自我介紹，我們專營出口罐頭食品的一家國營公司

(64) We introduce ourselves as dealers in bicycles and spare parts. We have been in this line for over two decades.

我們是自行車和零部件的經銷商，我們在這一行業已經做了20 多年了。

(65) Our corporation is specialized in handling the export business of textiles

我們公司專營紡織品出口業務

(66) The main products our corporation deals in are electrical appliances.

我們公司經營的主要產品是電器

(67) Our company is mainly engaged in agricultural products.

我公司主要經營農產品

(68) We specialize in the export of table-cloths.

我們專營餐布的出口業務

(69) Our company mainly deals with the export business of silk goods.

我公司主要經營絲織品的出口業務

(70) Our specialization is the exportation of Chinese silk garments

我們專門經營中國絲綢服裝的出口業務

(71) We are engaged in the import and export of machinery.

我們經營機械進出口業務

(72) We are now doing a large import business in fruits from Southeast Asia.

我們的業務是大批量進口東南亞的果品

(73) We specialize in handling clocks and watches of all sorts.

我們專門經營各種類型的鐘表

(74) We also take on a variety of silk piece goods

我們也經營各種綢緞的生意

(75) Our activities cover a wide range of commodities, such as ties, belts and shirts.

我們經營的商品範圍多樣，有領帶、皮帶、襯衫等。

Part Two

(76) We are in a very good position to supply most grades of canned fish at competitive prices and for good delivery

我們完全有能力以最具有競爭性的價格提供各種魚類罐頭

(77) We are in a position to accept orders against customers samples specifying design, specifications and packaging requirements.

我們可以按照客戶所提供的樣品並根據其所要求的式樣、規格、包裝要求等接受訂單

(78) We are not exporting straw and willow products, embroideries, porcelain wares, jade carvings, antiques, Chinese paintings, silk flowers and various kinds of toys and gifts.

我們做草柳製品，刺繡製品，陶瓷，玉雕，古玩，國畫，絹花和各種各樣的玩具和禮物的出口業務

(79) Our corporation is a major producer of technically advanced machinery and chemicals for industry and agriculture.

我們公司主要生產用於工業和農業的具有先進技術的機械和化工產品

(80) Electronic products fall within the scope of our business activities

電子產品屬於我們的業務經營範圍

(81) We also do export business of hand made woven articles.

我們也做手工編制物品的出口業務

(82) We have been engaged in the glass business with many Asian countries for many years

多年來我們一直在和許多亞洲國家做玻璃的業務

(83) Our company is mainly in the line of exporting Chinese art objects to European markets.

我們公司專做向歐洲市場出口中國工藝品的生意

(84) We also do import and export business in chemicals and agricultural products

我公司還經營化學產品和家產品進出口的業務

(85) We have been importing and exporting all kinds of metals and minerals for 30 years and have many customers and friends in over 80 countries and regions

(86) Our corporation is a group enterprise integrating scientific research, business, production and service.

我們的公司是一家企業集團，集科研、業務、生產和售後服務爲一體

(87) As a joint venture, our corporation has won a prominent position in the fields of home electronics, computers and telecommunications in China

作爲一家合資企業，在中國境內，我們公司在家用電器、計算器、電訊等領域處領先地位

(88) We are prepared to accept orders for goods with customers’ own trade marks or brand names

我們可以按照客戶所指定的商品的商標和牌號接受訂單

(89) We have been handling leather shoes and gloves for more than 20 years

我們經營皮鞋和手套已經有20多年了。

(90) We have been engaged for two decades in the manufacture of such equipment.

我們從事這類設備的製造已20年了。

Unite four 承諾

assure you that such things will not happen again in our future deliveries.

’d like to avail ourselves this opportunity to assure you of our brond attention in handling your future order.

products are always good as the samples we send ,I can promise there will be not debasement of quality.

94.I guarantee that there is not difference in quality between the products we send you next month and what’s samples you saw just now.

95.I can promise you that the product we send you will be of A-one quality.

products are surely of standard quality.

97.I give you my word that the payment will be made not later than the end of June.

98.I promise I will check into these problems and find out if they were our fault.

can make sure that goods avoid been damaged during the transit.

will provide a fresh guarantee for the protection of the equipments repaired.

Unite Five 詢盤

Part One.

se quote us for the goods listed I enclosed inquiry sheet giving your prices CIF Jakarta.

se quote us your lowest price CIF Hamburg for ten MT of walnut meat.

se quote us FOB London for 100 reams of good quality white poster paper.

se quote us your most competitive prices in order to consummate business.

se quote us your lowest price for fertilizers .

se quote us your best price and let us know the minimum quantity for each order.

se make us a offer on CIF Hongkong bases for hand made leather gloves.

se make us a offer giving your price FOB New York.

have already made an enquire for your articles please make a offer before the end of this month.

110.I would like to make a enquiry about this type of leather bag.

shall be pleased if you finished us with your quotation for this product.

of customers are interested in your “Seagull” brand household scissors and we wish to have your CNF Shanghai quotations.

113. We want to know the price CIF Tokyo for your printed shirting.

are anxious to get a offer for your products.

115. We shall be very glad to receive a offer from you on this brand of radios.

Part Two.

shall like to know the offer for the rice of this kind.

‘d like to know the minimum order quality per color and per design.

price could you quote us on two dozens sets?

d you please quote us a price one your 71 * 81 reversible wool blankets 15% wool and 85% cotton, bound with rayon satin?

much you asking for this brand of ties?

we order 10,000 units what would be your offer?

’s the price for 1000 Kg of white sugar.

123. Can you supply this quality at approximately 50% cents per meter?

our order is a substantial one how much will you bring your price down?

much discount could you offer on a order of this size ?

se inform us what special offer you can make us ?

is a list of my requirements I ‘ld to have your lowest quotations CIF New York.

se inform us of your lowest price CIF London.

’d appreciate it very much if you let us know what discount you can grant us if we give you a large order of your products.

se let us have your best quotation by tomorrow together with the appropriate time of shipment.

Unite Six 報盤

Part one

offer is subject to your reply reaching here on or before 29,June.

we can receive your order within the next 10 days, we will make you a firm order at the prices quoted.

offer is firm for 5 days.

price we quoted is on FOB Shanghai bases instead of CIF Hongkong bases and our offer will be valid until August 31.

make you the offer subject to your apply reaching us not later than noon December 23.

have the offer ready for you.

137.I’d to remind you that we have to withdraw our offer is we don’t hear you by next Monday.

offer will remain effective for another 10 days from June 1.

quality of our product is good and the prices is reasonable so we are confident that you will accept our offer dated 4th May.

erly the market is advancing rapidly the price we offered you is the best I belive.

are our latest price sheet. You will see that our prices is most competitive.

believe that the price we offer you can compete well with those of other firms.

hope you will accept our offer and give us order soon.

feel better offer will give you full satisfaction .I hope to receive a favorable reply from you soon.

you think our proposal acceptable please let us have your order at early date.

Part Two

have the pleasure in offering you our product.

are interested in making you a offer on our hand-make carpets which is well received in the overseas market.

price for 200 dozens pairs of plastic shower curtains with matching drapes would be 45 USD shall we hold them for your order?

give you price of 1440$ FOB Chicago.

are pleased to quote you for 1500 dozen man shirts as for the sample you send before at price 5/piece CIF New York for promote shipment.

compliance with your request we are now offering you 2000 dozens magnifiers at 30$ per dozen CIF San Francisco September shipment.

will note that we are in the position to offer you 50 long tons of ten for sheet at the attractive price of ￡135 per long tons CNF Shanghai.

offer your 1500 tons of Canada oats at the price of 500 pounds /ton.

154. We can quote you the price of 75$ / typewriter and 10% discount on shipping .

average whole sell price is 180$ / unit.

offer you firm 2,000 tons of chemical fertilizer at ￡150 per long ton CIF Vietnam deliver in April.

157. We can offer a quality discount of up to 15% but we are prepare to give 20% discount for a offer to buy the complete stuff.

158.I have here our price sheet on a FAS vessel basis ,the price are given without engagement.

prices is steady raising, we’d advise you to place your order without delay.

product is in great demand and supplies is limited so we would recommend that you accept this offer as soon as possible.

Unite Seven 還盤

Part one

161. We hope you will consider our counter-offer most favorably and tell us your decision at your earliest convenience.

wish you will reconsider your price and give a new bid so that there could be a possibility for us to meet half way.

accept the price you quote would leave us only a small profit on our sales because the principle demand in our city is for articles in the medium price range.

competitors are offering considering lower prices and unless you can reduce your quotations we have to buy else where.

accept your present quotation would mean a heave loss to us not to speak of profit.

166.I wish to point out that your offer are higher than some of your competitors in other countries.

price really leaves not margin for reduction what so ever?

can obtain the same quality through another channel at much lower price than that you quoted us.

e is big difference between your price and those of your competitors .

170. We hoped you will quote your rock-bottom price, otherwise we have no alternative but to place our orders else where.

you insist on your original offer it will reduce our profit considerably.

didn’t expect that the discount you offer would be so low.

price should be base on the actual situation of our customers.

our market products of similar types are so many and with such a lower prices that many of our regular customers may switch other companies I am afraid.

offer is not acceptable because we have another supplier offering similar quality products at 5% discount.

176. Your quotation is by no means favorable with those of other origins.

177.I am sorry to say that your prices are about 9% higher than those offered by other suppliers.

ared with what is quoted by other supplier, your price is uncompetitive.

price compares unfavorable with your competitors.

counter offer is well in line with the international market, fair and reasonable.

Part Two

offer is wider than we can consider.

very much regret to state that our end user here find your price too high and out of line with the prevailing market level.

appreciate the good quality of your goods but unfortunately we are not going to accept the offer on your terms.

find your prices are two high to be acceptable.

regret to say that your offer is not at least encouraging.

quotation submitted by you is too high.

regret that it is impossible for us to entertain the bid.

are making us to pay too high price that will put us in a tide corner.

would be impossible for me to push any sales at such high prices.

price is beyond our expectation.

should know that the price of same product should be fixed differently in different market, but yours is definitely too high in our market.

quotation of sewing machines is too high to be acceptable.

regret to say that your price is on the high side, we do not think there is any possibility of business unless you cut your price by 20%.

price has gone up so rapidly that it would be impossible for us to push any sales at such a price.

regret to say there is no possibility of business because of your high price.

price you offer is entirely unworkable.

you hang on the original offer business is impossible.

you able to make the price easier , we might take a larger quality.

e is a little likelihood of concluding business at your price.

think your offer is not favorable for us to increase the market share on our end.

Unit Eight 對還盤的反應

Part one.

counter offer is much too low ,especially considering the small amount of your order.

prices fixed on a reasonable level.

products are modestly priced.

is the best price we can give you.

price has been reduced to the limit.

price is already on its lowest level.

e is little scope for further reducing the price.

idering quantities has been sold at this level any further reduction is out of the question.

can not make any further discounts.

is our rock bottom price, we can’t make any concessions .

y , we generally don’t quote on a discount basis.

can’t make any allowance for this lot.

is the very best offer we can make for you, we consider this a rock bottom price indeed.

214.I am afraid there is no room to negotiate the price.

is a special offer and it is not subject to our usual discount.

possibility of fallen price is rather remote I am afraid.

price we offer you is the lowest, we can’t do better.

are very much regret to say that we can’t cut the price to the extend you required.

are in a difficult position to satifacis your request for reducing the price.

is really difficult to comply with your request to shading the price.

Part Two

221.I dare say that the price we offer compare favorably with any quotation you can obtain elsewhere.

222.I am afraid you won’t find another company who will give you a cheaper price than ours.

we give you is a good price. We don’t think it could be put any better. Take it or leave it, it’s up to you.

you compare the quality of our good with that of other country, you will see our price is very reasonable.

price we quote you for belts is much lower than that of last year’s. You must found it very competitive.

offer might be a bit high, but you will soon make bigger profits when market fluctuation stopped.

present market situation is on the upward our trend ,so you don’t have to worry about the profit.

product is very competitive so there is no question of profit.

count-offer seams to be a little tide if so our profit margin will be too small.

you increase your initial order to 30,000 , I suppose we could consider reducing the price to 300,080$ per unit.

231. If you double the order, we may consider giving you a 8% discount.

best we can do is to allow you 2% off our quotation.

e is so many rich people in your area ,to them a high price means a good quality product.

you stick to your count offer without any compromise we may not able to make a deal.

bid is obviously out of line with the price ruling and the present market.

regret we can not book your order according to your count-offer.

table cloth is modestly priced and quite sellable in your market.

don’t think that this price can be consider high in your market.

feel that your counter-offer is not proper because of the price for such a material is on the raise at present.

are not at in a position to entertain business at your price since it is far below our cost price.

Unit Nine 要求優惠

Part One

your quotations are on FOB Vancouver basis may I ask if you allow any discount?

’t it possible to give us a little more discount?

you are prepare to give me some allowance I will consider placing a order for 10,000 dozens.

ld you be prepare to reduce your price we might come to terms.

I show you a offer lower then yours ,would you be able to conclude transaction at that price ?

the order is a substantial one how much would you come down?

we suggest that you make some allowance on your quoted prices ?

we place a order for 2,000 dozen up can you give us a special discount?

our order is more than 10,000 MT would you give us a additional 6% commission ?

hope you will allowance us some discount on our purchase of 6,000 dozens.

’ld like to ask for reduction in price because of the large size of our order.

e the present market is so weak, you have to lower your price if you want us to increase sales.

hope to get your best offer for bicycles.

invite quotation of the lowest price.

we suggest that you perhaps make some allowance on your quoted prices?

Part Two

you reduce the price by 2% I think we can do twenty metric tons.

possible we’d like to ask for reduction of 5,000.50 Per MT.

you are will to give me a 5% reduction I will order 5,000 dozens.

sugar of French-made has been sold at level 98$ per long ton ,if you can reduce your limit by say 8% we might come to terms.

would very much like to place further order with you if you could bring down your price by 15% ,otherwise we can only switch our requirement to other suppliers.

one can do business at such a unreasonably high prices, you have to cut them down by 10% I am afraid.

should book a trial order with you provided you will give us 5% commission.

by cutting the price by more than 10% can more customers be lured to buy your products.

would like to ask for 10% off your offer if our offer is more than 2,500 unit per season.

hope that you will give us a special discount of 2% if we order more than10,000 sets.

se make a discount of 5% off the prices in the catalog.

hope that you will make a at least 5% reduction on your quotation or business is not possible.

can accept the goods only at a reduction of 20% at the contract price.

you can lower your limit by 5% , business is hopeful.

will place our order with you if you can lower your price to 1200 pounds per MT.

Unit 10 給與優惠

order for 100 pieces or more we are allow a special discount for 1.5%.

272.A discount of 5% maybe allowed if the quantity for each specification is more than 1000 cents.

quantities if 500 units we can offer a discount of 15% on our price list.

are glad to make a 5% discount for a order of 100 dozen or more.

should be please to allow you the requested discount of 5% ,if you will to raise your order to 50,000 pieces.

would entitle you to 10% discount during July on any thing you buy..

can receive a special 15% discount on orders place before the end of December.

your order is large enough we are ready to reduce our prices by 5%.

279. There is a 10% discount if you order in volume.

an order is exceptional large, we are prepare to increase the discount.

you are willing to buy the whole lot once and for all ,we can grant you a discount of 8% on the price.

help you sell our product as an exception we will give you a special discount of 5% .

will bring our price down by 5% for a good start for business relationships.

order to close this deal, we shall further reduce our price by 5%.

the sake of our long-term friendship ,we are going to accept the price reduction on the radios. How about 6% off?

order to help you to develop business in this line, we are prepare to offer you a discount of 5%.

order to wind up this transaction with you we are ready to take 3% off this original quotation.

r careful consideration ,we decide to bring the price down to 420$/ unit.

are prepare to offer our computers to you at the special discount rate of 15%.

quotation is subject to 5% commission.

Unite Eleven 雙方讓步

291. In view of our good cooperation over the past few years, we are prepare to accept your price.

a gesture of friendship , we accept the price of 50,000 $ for 10,000 pairs of leather shoes.

’s seams there is nothing more I can do but to accept this price.

about meeting each other half way and each of us make further concession so that business can be concluded.

295.I think that we should come to a compromise with each other in order to get the deal done.

ness is quite possible if each size makes some concessions.

it is really so, we have to agree to your payment terms.

’d like to reduce the original offer slightly as a compromise.

may consider making some concessions in our price.

order to encouraging business we are prepare to make reduction.

found we can make a step further provided that quantities will be no less 1,000,000 tons.

show our sincerity ,we are prepare to make you a special concession of 6%.

r serious consideration we can accept your counter bid.

idering your substantial order we can give you this exceptionally treatment.

e it is the case ,we would exceptionally comply with your request by reducing our price to 500$/piece.

are please to grant you a 7% discount from the original offer since you agree to increase the order.

get business under way ,we are agree to take this as an exceptional case.

are prepare to reducing the price to 7.21$ .

309.10% is out the question but we are prepare to offer you 8%.

a special accommodation we are agree to your D/P payment terms, but only for once.

Unit 12.訂貨及確認

Part one

311. We are please to give you a order for 3,000 computers in current stock at the prices you quoted.

wish to order from you your products as pro-ov purchase.

are pleased to place with you a order for 2,000 washing machines to be supply from current stock.

wish to order from you according to this purchase order.

k you for your quotation dated May 20th. And this is our official order for 10 palace lanterns.

are glad to inform you that your samples are satisfactory ,we’d like to order 4 of the items.

the quality is up to our expectations we shall send further orders in the near future.

find both price and quality of your products satisfactory to our client and we are pleased to give you a order for the items on this sheet.

should be glad if you would accept our order for coffee whose number is No 3003.

’d like to place a order with you for 1000 cases each of No77 and 100 at 5$ and 6$ /Case FOB Shanghai.

is the minimum quantity of an order for your goods.

322.I am trusted to place an order for 100 sewing machines at 250$ each.

is our official trial order for 500 computers.

* need iron nails of all sizes.

you can fill our order of 5000 ties very soon we ‘d like to place the order with you now .

hoped that you can accept the order in the buyer’s design and measurement.

e you are so eager to secure a order from us now we can place an order with you.

will send you the order very soon ,please hurry on the execution of the order.

we are satisfied with the product ,I think we will place more orders.

order is so urgently required that we must ask you to make the earliest possible shipment.

Part Two

can now confirm you the order for 500 bed sheets and pillow cases.

are glad to receive your order and confirm the acceptance for it.

is the confirmation of your order place last week.

is our sales confirmation confirming your order No 26 of April 10th.

have booked your order No 267 for optical instruments.

have accepted your order of June 10th for 300 typewriters.

acknowledged your order of May 5th for 100 unit motorcycle P180.

have decided to accept your order in spite of the current shortage of the goods.

have now decided to supply you with all the parts as itemized in your order and going to apply to the government agencies concern for export licenses.

thank you for your order of 20th May and supply you with 2,000 ties No.235.

maybe assure that we shall do our best to execute the order to your satisfaction.

promise to give our best tension to the execution of your order.

regret that owning to the shortage of stocks we are unable to fill your order.

feel great regret that we can no longer supply the goods you order as the production has been discontinued since last August.

is hard for us supply the amount you need.

is impossible for us supply 3,000 sets for the time being.

present, we can not undertake to entertain your order owning to the uncertain availability of raw materials.

regret that we are unable to meet your requirement for the time being as orders has been full booked.

are sorry to inform you that we are not able to supply these articles for the moment.

are too heavily committed to be able to entertain fresh orders.

Unit Thirteen 請求代理並說明代理理由及代理能力

Part One.

351. We want to know if you could point us as your agent for the sale of your green tea.

352. If you are not already represented here, we should be interested in acting as your sole agent.

should like to be pointed as your agent in our country.

should be glad if you would consider our application to act as agent for sales of your plastic slippers.

you none represented you here in London yet, we would like to act as your sole agent.

we have learned from our customer Mr. Harry that you are anxious to extend your activity in our market and you are not represented at present. We would like to recommend our company as a most suitable agent for your products.

are in a good position to be your sole agent.

require the agency in our market for your precision apparatus.

hoped that you will point our company as the soled distributor in Japan.

can entrust us with the soled agency for your shirt in our country.

ask to be the sole agent for your clock in our territory.

’d appreciated very much if you could give us the opportunity to act for you in this city.

can represent your chemical products if you agree.

’d like to offer our service in the sale of your refrigerators.

shall be very much pleased to act as your sole agent in China for your products.

Part Two

are able to work as your sole agent because we have local knowledge and wide connections.

can be a good agent because we have a group of well trained salesman.

we may have the honor to act as your sole agent in the sale of handy crafts in our territory . No doubts such ties will do good to expend our mutual trade.

you can sign a sole agency agreements with us will double our turnover.

you make us your agent in China, we will try our best to push and publicize your products.

have many advantages to act as your sole agent.

have sufficient canvassing abilities to be your sole agent.

373. We have enough positive experiences to act as your sole agent.

trust that our experiences in foreign trade marketing will entitle us to your confidents.

believe that many years of our experiences in international trade will undoubtedly meet your requirement.

salesman in our company is well trained and have rich canvassing experience .

is our hope that after knowing our sales ability you will consider according us the exclusive selling right for your portable cassette recorders.

378. We have 30 years experience in agency and we believe that we could work up very satisfactory in pushing the sales of your products.

379. We can assure you that we are well experienced in this line.

380. Which our rich experience in marketing your products in our city, we have the ability to increase the turnover to 50,000 $.

Unit 14.對代理請求的迴應

Part one

381. We are glad to offer you for the sale of our products in your city.

have decided to offer you an appointed as our sole agent for New York.

experience in this field make us believe that you can be a good agent.

feeling inclined to agree to your agency of our products.

are willing to negotiate with you on your proposal to act as our agent.

r paying due consideration to your proposals and investigating your business standing , we have decided to appoint you as our agent in the district you defind.

idering that you are experienced in promoting the sale of our crafted paper and your market still have potential, we have decide to appoint you as our sole agent in your local market.

regret that we are unable to accept your proposal since we already have an agent in your area.

have already appointed a Tokyo-Silk as our agent in your territory.

y, we have already several representatives of our products in your district.

have honestly consider your proposal to represent us in your city for the sale of Chinese porcelain vases and have now appointed you as our agent.

application for sole agency is now under our careful consideration , if possible we should like to know your plan to push the sale of your products.

393.I think we have to about your proposal about agency carefully.

se tell us your detailed plan of sales promotion so that we may proceed with our negotiations about the terms of agency agreement.

395. Your proposal for sole agency will soon be under careful study.

Part Two

are not inclined to consider any questions concerning agents.

are not prepare to point a agent for your district.

have no intention of considering exclusive sells in your market at present

are not ready yet to discuss the question of agency in the present moment.

e the market situation is not known to us, we are not going to take the question of sole agency into consideration for the time being.

the volume of business concluded by you is not big enough, we won’ t consider the question of agency.

think it premature for us to discuss the question of agency at present stage.

time is not yet mature to discussion of agency.

would like to say that this initial stage contract between us , both side do not understand each other very well, so there seems to be no sufficient bases for us to negotiate agency.

405.I am afraid that this is not good time yet to push the sales of our product in your market.

do not think the time is right for the discussion of the question of exclusive agency.

regret to say that since there is so far no transaction concluded between us, we have to decline your quest for agency.

question of agency is still under consideration and we hope you will continue your effort to push the sale of our product at present stage.

shall not consider pointing you as our sole agent until your sales record justify our doing so.

l we discuss the matter of agency when your market condition turns better?

Unit Fifteen 代理條件和要求

Part one

411. We can’t give you exclusive agency of the whole European market without having the slightest idea of your possible annual marketing turnover.

412. Before we know your sales volume ,your plan for promotion and import license’s conditions, it is rather difficult for us to consider your proposal.

have noted your quest to act as our agent in your district, but before going further into the matter, we should like to know more about your market.

enable us to make further study of your proposal, would you please let us know as early as possible the sales prospects of the item in your market ,your program in detail, your business organizations in various districts and their activities.

ss you increase the turnover we can hardly point you as our sole agent.

you can push the sales successfully for the next 6 month we may appoint you as our agent.

feel it would be better to consider the matter of agency after you done more business with us.

be our agent you need to increase your annual turnover.

be our agent you are requested to push your sales of our product effectively.

hope you will do your best to push the sale of our products.

facilitate the extension of sales, you mush advertise our products by mean of TV and newspapers.

422. We hope that you will redouble your efforts in your sales pushing.

be our agent your minimum annual turnover should be at least 8000 cents.

you could agree to terms, we would point you as our sole agent.

terms are workable , we think you will be just the firm we would like to have to represent us.

Part Two

you wish to work for other firms as well, You must obtain our permission first.

be our sole agent you should not sell similar products from other manufacturers without our prior approval .

our agent , you should not sell products of similar characteristic from other maker’s must make that very clear.

our sole distributor ,you will neither handle the same or similar products of other regions nor re-export our goods outside to any other region outside your own.

ng the validity of the agency agreement you should not handing any other foreign products of the same line and competitive types.

y six month , we ‘d like to receive from you a detailed report on current market conditions and user’s comments on our products.

market report should show how big demands for our products is in your market.

market report should include the trend of the development of the market , upward or downward.

‘d you to send us your sale’s statistics every six month instead of every year.

our agent you should send us your market report regularly at least once every three month.

the beginning of the sales promotion you have to try every means to overcome sales difficulties.

effectively promote sales , your way of doing business should always comply with the constantly changing circumstances.

ng the agency please pay close attention to the consumer’s comments on our products.

are under obligation to display optimum samples of the products during the duration of the agency.

hoped that you will strictly observe all the terms and condition of the agency agreement.

Unit Sixteen 合同

Part One

are satisfied with the terms of this contract for the most part, but we feel that your terms of payment are too severe.

would like to have another discussion of these conditions in the afternoon before there are finally included in the contract.

443. Before signing the contract this afternoon, I think we better go over few final details.

’d better draw up a rough draft to the contract then talk it over in detail at our next meeting.

is a copy of our specimen contract in which the general sales terms and conditions are contained.

hope that you won’t object to our inserting such a clause in the agreement.

any other clause in this contract is in conflict with the supplementary conditions the supplementary conditions should be taken as final and binding.

think it is necessary to include a force majeure clause in this contract.

449. After studying your draft contract we found it necessary to make a few changes.

e both of us are in agreement on all the terms shall we sign the contract now?

think your draw contract needs some modification.

modification alteration to the contract shall be made with the consent of both parties.

changes can be made on this contract without mutual consent.

must make it clear in the contract that you are obliged to complete the delivery of the good within the contractual time of shipment.

the shipment can not be made within three month as stipulated, the contract will become void.

Part Two

agreement is made both in Chinese and English. The two versions of agreement shall have equal status in law.

agreement is drawn up separately in Chinese and in English. Each part hold one original and one duplicate of each language. The two languages are of the same effect.

458. Both versions of this contract are equally authentic.

459. Any amendment of the contract shall come to force only after the written agreement is signed by both of us.

contract shall become effective as soon as it signed by both parties.

agreement will remain valid for one year and shall become effective on the date of signing.

’d like to make the contract to be valid for two year at the beginning .

463.I think we better make some changes in the wording of this sentence.

’t it better to word it in this way?

465.I’d like to replace this phrase with “after the date of delivery”.

neither party considers it is necessary to extend the contract the proposing party may take the initiative to conduct negotiation with the other party one month prior to its expiration.

case of breach of any of the provisions of this agreement by one party, the other party shall have the right to terminate this agreement by giving notice in writing to its opposite party.

you fail to make the delivery ten weeks later than the time of shipment stipulated in the contract, we shall have the right to cancel the contract.

both parties do not agree to renew the contract at its expiration, it will automatically become void.

you want to terminate the contract before its terms is up, you should notify us of its cancellation six month before.

Unit Seventeen 賣方對支付方式的要求

Part One.

usual terms of payment are by confirmed , irrevocable letter of credit in our favour, reaching us one month ahead of shipment.

proposed to pay by 30 d/s.

terms of payment we wish to adopt are confirmed and irrevocable letter of credit.

should like to advise you that payment by collection is acceptable.

would prefer you to pay in US dollars.

rding to the contract, after receipt of the preliminary shipping advice, you are kindly requested to open with the Bank of China the relative L/C in our favour within ten days.

ent of the purchase is to be effected by an irrevocable letter of credit in our favour, payable by draft at sight in pounds sterling in London.

don’t accept payment in US dollars. Please conclude the business in terms of Swiss francs.

require payment by L/C to reach us one month prior to the time of shipment.

require immediate payment upon presentation of shipping documents.

ent by irrevocable letter of credit is convenient for us and we shall draw a 60d/s bill in your bank.

will draw you a documentary draft at sight through our bank on collection basis.

terms of payment are 30-day credit period, not 60-day credit. It’s customary.

usual, we should require of you an L/C to be issued through a first-rate bank.

would be advisable for you to establish the covering L/C as early as possible enable us to effect shipment in due time.

propose paying by TT when the shipment is ready.

regret having to inform you that we cannot accept payment by D/P.

regret to say that we are unable to consider your request for payment under D/A terms.

can pay for all or part of the equipment and technology purchased from us in resultant products.

e you are not short of cash, we can arrange for your payment over 2 months without charges of any kind.

Part Two

491. As a special case , we may consider accepting your payments by D/P.

the amount of each transaction is below $500, we agree to D/A 30 days terms.

could grant you the favourable terms of payment as D/A 45 days after sight.

view of the small amount of this transaction, we are prepare to accept payment by D/P at sight.

495.D/P or D/A is only accepted if the amount involved for each transaction is less the ￡1,000.

request a 10% payment at the time of ordering . The remaining amount must be paid within 60 days.

can only accept 20% cash payment in local currency. The other 80% by L/C should reach us 15 to 30 days before the delivery.

498. If the payment is made by installments, the annual interest is calculated by 6% and paid off at the end of each year.

payments must be made within 60 days.

telegraphic transfer shall reach the bank of China at least five days before the delivery date of vessel.

letter of credit for each order shall reach us 30 days.

502.15-20 days prior to the date of delivery, you should pay against the presentation of the drawn on the opening bank.

payment shall be made by telegraphic transfer to the bank of China , Head office ,Beijing, China, for our account, within five business days after the contract signature date.

nce payment of 25% of the contract value shall be paid within 30 days of the date of signing the contract.

payment shall be made by five annual installments of 20% each.

require full payment within 45 days with a 15% discount for cash payment in advance.

total amount mush be paid in full upon receipt of the shipping documents.

require payment by L/C to reach us one month prior to the time of shipment.

are requested to pay $5,000 as a down payment.

percent of the contract value shall be paid in advance by cash, and 90% by sight draft drawn under an L/C.

Unit Eighteen 買方的支付方式

511. Payment by L/C is our method of trade in such commodities.

usual terms of payment are by an irrevocable L/C to be established in the seller’s favour through the bank of China.

exports, we usually adopt irrevocable letters of credit available by seller’s documentary drafts at sight.

usually make payment by letters of credit or adopt some other modes of payment such as immediate payment, deferred payment and payment by installments.

have opened an L/C in your favor through the Bank of China for an amount of ￡17,000 to cover the full CIF value of our order No 754.

will start the payment in half a year and all the amounts will be cleared off within 3 years by six installments.

prefer to have the payment made by L/C through the negotiating bank in Sweden.

ents shall be made by us after receipt of the shipping documents specified in clause 10 of this contract.

shall open a letter of credit in your favor to be settled in US dollars.

agree to accept goods in 3 shipments and you may draw on us at 60d/s from the date of dispatch of each shipment.

d you make an exception in our case and accept D/P or D/A?

522.I hope you would leave us some leeway in terms of payment.

d you agree to a 30-day credit period?

use of the money problem, I hope that you can allow us to pay in installments with the first payment after delivery, then we’ll pay the rest once month.

are having some trouble in receiving payment, so we want to ask if we could defer payment until the end of the month.

refer payment after delivery, because these goods are very expensive.

hope to payment by bill of exchange at 30d/s .

hope you can accept payment in other currencies expect in US dollars.

shall be very happy if you can grant us a extension of 2 weeks.

ask to put off the time of our payment 3 months later to facilitate the capital turnover.

Unit Nineteen 保險

Part One

531. Please insure for us these products at invoice value plus 10% ( at 110% of the invoice value).

’d like to cover our ordered goods against WPA for 120% of the invoice value according to our usual practice.

se hold us covered for the cargo listed on the attached sheet.

this consignment, we shall cover WPA and risk of breakage for 110% of the invoice value.

company will insure against all risks for 110% of the invoice value.

se insure the electric fans at 120% of the invoice value.

machines are to be unsured against all risks.

only cover FPA and war risk.

e are not delicate goods that can be damaged on the voyage will be good enough.

goods are very valuable , so I want insure against all risks.

’d like to get a policy for total loss only for these goods.

542.I’d like to get a AR insurance policy. That way , we will be covered for any kind of loss or damage.

543.I’m afraid that WPA coverage is too narrow for a shipment of this nature. Please extend the coverage to include TPND.

d you insure our goods to be shipped from Shanghai to Lisbon next month?

you cover our goods against breakage?

should be glad if you would provide cover of $390,000 on computers, in transit from Tokyo to Beijing.

se insure us against all risks $300,000 value of 5,000 sets of “ Butterfly” sewing machines, sailing for New York.

se insure for me against all risks 200 pieces of high-quality furniture valued $20,000.

wishes to insure against all risks for the sum of $1,500 on 3 cases glassware.

shall shortly be making regular shipments of leather goods to Canada, and shall be glad if you will issue an all risks marine insurance policy for $70,000 to cover these shipments.

Part Two

se give us the policy rates for FPA coverage and for WPA coverage.

require the current insurance rates for land transportation.

553.I have some glassware to be ship to Hongkong. What risks should I cover?

is the insurance premium for these goods ?

need to send a shipment to England. We want to find out about your marine insurance.

se let us know the premium of breakage.

kind of insurance do you usually provide ?

kind of insurance can you suggest for these goods? We don’t want to take the risk of losing money because of under unsurance.

559.I have a batch of glassware to be shipped in the fourth quarter, but I don’t know what risks should be covered. I would like to know some details and your advice of course will be highly appreciated.

we insure against free particular average, can you compensate us for all the losses if the ship sinks or bums, or get stuck?

your company cover all kinds of risks for transportation by sea, land and air?

have insured the shipment for 130% of the invoice value, but the premium for the difference between 130% and 110% should be your account.

have arranged insurance on your consignment of electric motor cars to be shipped in these ten days.

may cover the inland insurance on your behalf, but you will pay the additional premium.

can insure the porcelain vases on you behalf , but at a rather high premium and all the additional premium will be for your account.

shall insure the goods for your behalf.

have covered insurance on these goods for 10% above the invoice value against all risks.

shall effect the insurance of the goods for 110% of their CIF value.

have effected marine insurance on your behalf for the gross amount of the invoice plus 10%.

marine insurance shall covered by us.

Unit Twenty 對包裝的建議及要求

Part One

cartons are used, please put each chemical in strong polythene bags to ensure protection from dampness.

s must have an inner lining of stout, water-resistant paper.

do not object to packing in cartons, provided the flaps are glued down and the cartons secured by metal bands.

ing in sturdy wooden cases is essential. Cases must be nailed and secured by overall metal strapping.

575.I would suggest you strengthen the carton with double straps.

the goods will probably be subject to a thorough customs examination, the cases should by of a type which can be easily made fast again after opening.

avoid pilferage, we hope that the goods will be packed in wooden cases instead of in cartons as the cartons are easier to be cut open.

have no objection to your packing the goods in cartons if you guarantee in your sales confirmations that you will pay compensation if we fail to get indemnification from the insurance company for the reason that the goods are not packed in seaworthy wooden cases.

want the machine to be packed each in wooden case supported with soft materials to ensure that the machines thus packed will not shift inside the cases.

green beans can be supplied in bulk or in gunny bags.

asked the factory to use stronger cartons and double straps.

se see to it that each carton is properly sealed, with a fireproof lining inside.

need these goods to be packed in special packing materials even though they may cost us more.

would like to have the screws packed in double gunny bags.

order to avoid any possible damage in transit, we would ask you to pack the goods in strong but small wooden cases.

refer special cartons of 30cm*60cm with two or three dozen to each carton because it’s convenient and easy to handle.

’d better pack them in cartons of 10kg each instead of wooden cases of 6 kg.

you know , paint is a highly inflammable commodity , and extra precautions are necessary. We should like you to have the goods packed in strong metal cartons, each containing 40 tins.

your normal packing still ten dozen per carton?

hope that the beer is packed six bottles in a box which should be beautiful, durable and easy to carry.

Part Two

591. The packing must be able to withstand rough handling.

packing, please take into account that the boxes must be able to withstand rough handing and transport over very bad roads.

se give special attention to the packing, or the good could be damaged in transit.

ter care must be given to packing, as any damage in transit would cause us heavy losses.

se ship the goods in strong packing to ensure good condition on arrival.

packing must be in line with local market preference.

597.A large number of the bed spreads we ordered from you last year were found soiled when they reached us . I hope you will take necessary precautions in packing this consignment.

packing must be seaworthy and can stand rough handling during transit.

hope that the goods should be packed in a manner which ensures their safe arrival at the destination and facilitates their handling in transit.

wooden cases used to pack the goods should be securely strapped.

packages should be marked with the same numbers as given on the order sheet.

regards markings, please note that the port of destination, Shanghai, should be clearly stenciled on each case with the case number for easy indentification.

these machines are precision instruments which cannot stand rough handling, the wording” Handle with Care” should be also marked on each case.

se see that the cases are marked “ Fragile” or “ handle with care”.

of destination, package number, gross and net weights, measurement and shipping mark shall be stenciled conspicuously on each package.

dangerous and poisonous cargo, the natural and the generally adopted symbol shall be marked conspicuously on each package.

se mark the packages with the same lot numbers as given on the order sheet in order to avoid being mixed up.

y package shall be marked “CCD” in diamond and the package number.

se mark the bales with your company’s initials in a diamond.

ect and distinct marking for the outside containers is absolutely necessary.

Unit Twenty-one 告知客戶包裝所用材料、方式及其質量保證

Part One

packing is strong enough t withstand bumping and rough handling under normal conditions.

cases used for packing our transistor radios are light but strong.

export cases used to pack the goods are strong enough to protect the instruments.

cartons lined with plastic sheets are waterproof.

plan to use cardboard boxes with iron straps for reinforcement.

strip scissors are packed in boxes of one dozen each, 200 boxes to a wooden case.

’ll pack them 10 dozen to one carton, gross weight around 25Kg a carton.

export fruit knives are packed in boxex of 100 dozen each.

packing of our men’s shirts is each in a polybag, 5 dozen to a carton lined with waterproof paper and bound with two iron straps outside.

cotton prints are packed in cases lined with draft paper and waterproof paper, each consisting of 30 pieces with 5 colors for on design.

cigars are packed 5 pieces to a small packet, 20 packets to a carton,144 cartons to a cardboard container.

e cartons are well protected against moisture by plastic lining.

the goods will be packed according to the special way you require.

requested, the shirts will be packed in waterproof material.

plan to use cardboard or plastic cartons for the outer packing.

goods will be packed in wooden cases with tin-lining and iron hoops.

goods we packed in new and sound jute bags, each containing about 200 pounds.

cartons are well protected against moisture by polythene sheet lining.

the goods are packed in cartons, any traces of pilferage will be in evidence, therefore the insurance company may be made to pay the necessary compensation for such losses.

packing has also been accepted by our insurance company for WPA and TPND.

Part Two

631. The cartons are comparatively light, and therefore easy to handle.

632. It is our usual way to pack these goods in cartons.

633. Cartons are quite fit for ocean transportation, and they are extensively used in our shipments to other continental ports to the entire satisfaction of our clients.

ons are more convenient to handle in the course of loading and unloading.

would like to inform you that we used to pack our scissors in wooden cases but after several trial shipments in carton packing, we found our cartons just as seaworthy as wooden cases.

ons are less expensive, lighter to carry and cost lower freight.

refer carton packing to wooden case packing.

cartons for canned food are not only seaworthy , but also strong enough to protect the goods from damage.

639. Cartons are not likely to be mixed with wooden cases while in transport or storage, so that the rate of breakage is lower than that of wooden cases.

ts packed in such cartons are not so susceptible to damage by moisture as those packed in wooden cases.

our wooden cases are well sealed. They are not easily subject to sweat damage.

believe that your clients will find the improved packing satisfactory and your fears unwarranted.

hope that you will agree to our opinion and accept our carton packing.

weight and measurement of each case are clearly marked on every case.

will know that our packing has been greatly improved and we are sure that they will meet with the satisfaction of the clients.

dimension of the cases are 17cm high, 30 cm wide and 50 cm long with a volume of about 0.026 cubic meter. The gross weight is 23.5Kg.

save shipping space and facilitate the storage and distribution of the goods.

addition to the gross, net and tare weights, the wording “ Made in the people’s republic of China “ is also stenciled on the package.

have made a number of improvements in packaging and presentation. Please set your mind at ease.

containers are in complete conformity to the specification laid down by the International Standardization Organization.

Unit Twenty-Two.貨運通知

would like to inform you that the goods were already shipped out on the 18th of May.

have the pleasure to inform you that we have shipped the goods by “ Pacific Bear “ which left here today.

wish to inform you that we have shipped the goods by “Shanghai” according to your instructions of August 5.

wish to advise you that we have shipped you today by S.S.”Tokyo Maru”, 50 cases of carbon paper.

take pleasure in notifying you that the goods under S/C 456 have been dispatched by M/V “Greenwood” sailing on May 15 for Hongkong.

shipment of chemical fertilizer under Contract No 2346 will be effected by S.S.” Calchas”, which is scheduled t leave here on 16th July.

are pleased to advise you that 100 dozen shirts under order KAB/2004 have been shipped per S.S.”Fengqing”.

expect to ship the outstanding contracts before the end of July.

are pleased to inform you that we have shipped 2,000 air conditioners you ordered on board S.S.”Asia” which sails for your port tomorrow.

order No 153. will be shipped by SS.” Pearl” early next month.

wish to advise you that the goods your ordered have been shipped today.

are pleased to inform you that the last lot consignment has been duly dispatched.

m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.

ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.

goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.

trust that the goods will reach you in perfect condition.

trust the consignment will reach you safely and open up to your satisfaction.

have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.

shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.

shipment will be made in three equal monthly installments, beginning fro next month.

Unit twenty-three 貨運要求及答覆

se effect shipment with the least possible delay upon receipt of the letter of credit in your favour established by us.

672. We hope that the goods will arrive in time for the new year rush.

hope that you will make all necessary arrangements to deliver the goods on time.

d you possibly make your delivery date not late than May? You see, June is the right season for the goods. If they arrive later than June, we will miss the selling season.

you effect shipment of the order in October?

it possible for the goods to be landed at Dalian in early December?

need the products in less than one month in order to get ready for the selling season.

se send us the shipment by train.

se ship the goods by the first available steamer early next month.

we are in urgent need of the goods, we would like you to ship them by air freight.

should be obliged if you could arrange for the immediate shipment of this order.

should ship the goods within the time as stipulated in clause 9 of the this contract. Transshipment en route is not allowed without our consent.

se lad the contracted goods on board the vessel nominated by us.

684.10-15 days prior to the date of shipment, you should inform us by fax of name of vessel, ETA of vessel and the name of shipping agent.

packing list should be indicated with shipping weight, number and date of corresponding invoice.

should send one copy of the shipping documents to the port of destination together with the shipment.

all of the details of the shipment are finished, please send us the shipping documents that we will need to get the shipment.

delivery will be arranged and the shipping charges will be prepaid by you, we will repay the shipping charges against original receipt.

should guarantee that the commodity is in conformity to all respects with the quality, specifications and performance as stipulated in this contract.

prefer direct sailings, as transshipment adds to the risk of damage and also delays arrival to some extent.

Unit 24 催運貨物並告知貨物遲到結果

Part one

is now over two months since we sent in the order for Tape Recorders, yet we are still awaiting delivery. You should know that the delivery date is very important to us.

se take the matter up at once and see to it that the goods are delivered without further delay.

se get the goods dispatched with the least possible delay.

694.I wonder if you could check the order I placed with you last month. It hasn’t arrived yet.

se do your utmost to hasten shipment.

are much in need of the goods. Please expedite shipment as soon as possible.

wish to call your attention that up to the present moment no news has come from you about the shipment. Our users are in urgent need of the machines and are pressing us for an early delivery.

our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment.

699.I want to know why our alloy inserts haven’t arrived yet. Our customers are in urgent need of them?

hope that there will be no delay in shipment any longer.

order is so urgently required that we must ask you to make the earliest possible shipment.

shall appreciate it very much if you will effect shipment as soon as possible, thus enabling the goods to arrive here in time to catch the brisk demand.

hope you will send the air-conditioners as soon as possible, for the hot season is rapidly approaching.

goods we ordered are seasonal goods. So it will be better to ship them all at once.

order to be in time for the season, early shipment is of utmost importance to us.

Part Two

might refuse the shipment if it doesn’t arrive on time.

must insist on delivery within the time contracted and reserve the right to reject the goods if we fail to receive the goods before this week.

regret to say that unless you are able to give us an assurance of delivery within the next two weeks, we shall be obliged to cancel the order.

shipment is too late, we’ll be forced to withdraw the contract.

you still delay delivery , I’ll have to cancel the order.

you can’t effect delivery within the stipulated time, we will have to lodge a claim against you for the loss and reserve the right to cancel the contract.

you fail to deliver the goods according to the agreed time, you should indemnify us for all losses and corresponding expenses.

there is still no information from you about the expedition of shipment by the end of this month, we’ll be forced to cancel the contract and reserve the right to lodge a claim against you for the loss.

wish to point out that if you fail to effect shipment within the time specified, we shall not be able to fulfill the contract with our client.

would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.

failure to deliver the goods within the stipulated time has greatly inconvenienced us.

delay in shipment would be detrimental to our future business.

trust you will see to it that the order is shipped within the stipulated time, as any delay would cause us no little financial loss.

you know, June is the right season for the goods, so if they arrive later than June, we will miss the selling season.

ld you delay the shipment any longer, the fireworks might become useless to us.

Unit Twenty-Five 仲裁

Part One

721 We should settle the dispute through negotiations without resorting to legal proceeding.

prefer to resolve disputes by amicable , nonbonding conciliation between two parites.

a matter of fact most disputes can be settled in a friendly way, with a view to developing a long-term relationship.

disputes in connection with this contract shall be settled through friendly negotiation.

onally I should say it’s so much better to resolve the dispute through friendly negotiations between ourselves.

ndly negotiation is the best way to settle the dispute between us if there is any.

e do you want to have arbitration held?

far as the place for arbitration is concerned, the customary practice is to hold arbitration in the country of defendant.

we submit the case for arbitration, the place for arbitration is to be in Japan and if you submit the case for arbitration , the place for arbitration is to be in China.

the buyer is the plaintiff , the arbitration shall take place in Beijing.

members of this arbitration association are professionally competent, and in a position to arbitration that sort of case arising from the quality inspection of the medical equipment.

rally speaking, all the fee for arbitration shall be borne by the losing party unless otherwise awarded by the court.

decision made by the arbitration commission shall be accepted as final and binding upon both parties.

losing party shall bear the cost for arbitration according to the contract.

require you to compensate us with an amount of losses totaling ￡748,000 caused by your failure to execute the contract and with all the expenses arising from this arbitration.

Part Two

any dispute should arise over the inspection, we may submit it for arbitration.

you are not prepare to compensate our loss, we suggest that case be submitted for arbitration.

dispute shall be submitted for arbitration by a mutually nominated arbitrator.

may discuss to agree upon a temporary arbitral body when needed.

no settlement can be reached between the two parties , the case under dispute shall be submitted to the third party accepted by both parties for arbitration.

case of any dispute, and no settlement can be reached through friendly negotiations, then we can submit the case to an international arbitration organization for arbitration.

742. It’s better to submit the case for arbitration to a temporary arbitration court.

think that the court consisting of arbitrators from both sides must be fair and able to handle the dispute without bias or partiality.

744. Since this dispute is not negotiable , it is necessary to resort to abitration.

745. If you don’t accept our propositions, we might submit the matter to arbitration.

should include an arbitration clause in the contract.

needn’t worry about that. There is an arbitration clause in the contract.

l we discuss the arbitration clause now?

’s the best to attempt to settle disputes without involving arbitration.

are now applying formally to the arbitration commission for arbitration of this dispute.

Unit Twenty-Six 索賠理由及依據

Part One

was found by the inspection that there is a difference of 35 Kg between the actual landed weight and the invoiced weight.

752. The landed goods were quite different from what expected.

753. We find the free acidity exceeds the contract maximum by 0.01% , so we have to ask you to indemnify us for a loss of ￡5,000.

754. The inspection shows that the salt density exceeds at least 4%.

consignment is not up to the standard stipulated in the contract. We are now lodging a claim against you for ￡2,000.

756. The dried mushroom you sent us are far below the standard stipulated in the contract.

quality of you shipment for our order is not in conformity with the specifications, we must therefore lodge a claim against you for the amount of ￡280,000.

find the copper wire you supplied is not to the exact specifications of your sample.

customers complain that the goods are much inferior in quality to the samples.

quality of the goods you shipped last week is much interior to that of the goods of our last order.

761. The inspection reveals that both the quantity and quality of the wheat delivered are not in conformity with those stipulated in the contract, though the packing is all in good condition.

of the shirts are of a smaller size. I wonder if you made a mistake when sending the goods.

e are too many defective items in this shipment.

leather shoes you sent us last Friday are not the right size. They should be size 42.

quality of the goods you sent us last week is too poor to suit the requirements of this market.

quality of your shipment for your order No. 346 is far from the agreed specifications.

er inspection by the health officers showed that the canned fruit were considered unfit for human consumption.

loss was due to the use of substandard bags for which you should be responsible.

was found, upon examination ,that nearly 20% of the packages had been broken, apparently to faulty packing.

survey report can certify that the weight shortage was caused by improper packing.

Part Two

771. A close inspection and a careful test by the China National Import & Export Commodity Inspection Bureau showed that some amplifiers are inferior quality.

find that the quality, quantity and weight of the goods are not in conformity with those stipulated in this contract after re-inspection by the China Commodity Inspection Bureau, we are now returning the goods to you and lodge claims against you for compensation of losses.

survey has revealed that the damage to the goods is attributable to rough handling.

surveyor’s report indicates that there has been some serious damage to some of the goods.

775. On the basis of clause 15 of the contract, we place our claims before you as follows.

have to put in a claim against you for all the losses sustained.

taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied. You must compensate us for the loss.

require you to replace the damaged goods and grant us a special discount of five percent to compensate for the loss.

rding to the contract, you are responsible to compensate us for the loss we have suffered.

have suffered a loss of 20% on the selling price because of the inferior quality of the products you sent us. You must compensate us for all this.

expense including inspection fee and losses arising from the return of the goods and claims should be borne by you.

must hold responsible for all the losses caused by the delay in delivery of the goods.

should take back all the disqualified goods and compensate us for the value of the goods plus all losses sustained due to return of the cargo, such as freight, storage charges, insurance premium, interest, and inspection charges.

have the right to claim against you for compensation of all losses.

products we received last Monday didn’t agree with the samples and feel that you should make it up.

is the survey report issued by CCIB in support of you claim.

st everyone of the drums was leaking slightly. We must hold you responsible for the loss.

have lost considerable business because of your delay in shipment. We expect compensation from you fro the loss.

request that you make up the short-landed goods covered by our contract No.147 promptly.

regret to inform you that we are compelled to return the disqualified goods at your expense.

Unit Twenty-Seven 索賠內容及金額

Part One

goods we ordered on February 12 have arrived in a damaged condition.

792.A number of cases are broken and the contents are badly damaged.

package are insufficient and the contents leak out considerably.

wish to inform you that five of the cars we bought from you have been seriously out of order within 50Km driving distance.

ly 20% of the bales were broken and the contents badly soiled.

the shipment of 2,000 cases of glassware, we ind that a number of wooden cases and the contents have been broken.

inspection, we found that about 50 bags are broken and it is estimated that 240Kg of cement had been lost.

regret to inform you that eight of the cases of your consignment arrived in a badly damaged condition.

have examined the contents and find that 92 pieces are missing and the rest unfit for use.

shipment of goods has been found short in weight by reinspection.

are now making a claim against you for the ten defective sew machines.

e is a shortage of 1,450 pounds in this shipment.

arrival of the shipment, we found at least 50 cases damaged, which made up 20% of the total quantity.

had the material inspected immediately when the goods arrived, and a shortage of 15kg was found.

was found, much to our astonishment, that nearly 30% of the electronic components were water-stained.

should make amends for the losses by replacing all the detective products, and paying for the business we have lost.

r the inspection of the goods arrived, we found a shortage of 50MT.

NO 16 was found to be 3 packages short.

are now lodging a claim against you for the shortweight of fertilizer.

have to ask for compensation of the loss incurred as a result of the interior quality of the goods concerned.

Part Two

hope indemnification will be made for all expenses incurred.

the basis of the survey report, we register our claim with you for $3,000.

are requested to compensate us for the total loss of sugar at value of $105 Per MT.

claim compensation of $1,800 for inferiority of quality.

have to file a claim against you to the amount of $7,000 plus inspection fee.

should compensate us by 3% , plus the inspection fee.

is a statement of loss and you should indemnify us $2,450.

are compelled to claim on you to compensate us for the loss, $27,500, which we have sustained by the damage to the goods.

found that the quality of the TV sets we received last week is below standard. So we request a 5% allowance.

claim an allowance of ￡230 on account of the quality of this shipment.

have to ask for compensation of ￡6,000 to cover the loss incurred as result of the inferior quality of the goods.

are compelled to claim on you to compensate us for the loss, $20,000, which we have sustained by the disqualified goods.

are willing to accept the shipment only if you allow a 30% reduction in price.

hope you will settle this claim as soon as possible.

ms for shortage must be made within 30 days after arrival of the goods.

ly remit us the amount of claim at an early date.

examination, we have found that many of the sewing machines are severely damaged.

se dispatch, within one week, the replacement of another five refrigerators with a price reduction of thirty percent of the total value of the five refrigerators.

should be obliged if you would forward us a replacement for the machine as soon as possible.

insist that you should send perfect goods to replace the defective goods.

已加

Unit twenty-Eight 對索賠要求的迴應

Part One

accept the claim, but can you tell me how much you want us to compensate you for the loss?

will give your request for claims immediate attention.

will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction.

’d like to express our sincere apologies for the poor quality of the products.

regret to hear that the goods you received are not of the quality expected.

are very `sorry for the trouble cause by this delay.

agree to accept all your claim.

838.I’ll go to your company tomorrow in person to talk about the claim.

regret the loss you have suffered and agree to compensate you $800.

agree to compensate you for the detective watches by 5% of the total value.

will make you a compensation of 6% and give you some preferential terms later on.

e the responsibility rests with both parties, we are ready to pay 50% of the loss only.

have credited to your account ￡760 to cover both the value of the goods short delivered and your inspection fee.

shall remit to you an amount of ￡2,000 in compensation for the loss.

are willing to give you an 18% allowance of the next shipment to compensate you for the loss.

Part Two

should claim compensation from the insurance company .

847.A thorough examination showed that the broken bags were due to improper packing, for which the suppliers should be held responsible.

the shipping company is liable for the damage, your claim for compensation should , in our opinion, be referred to them for settlement.

claim should be referred to the insurance company. We cannot hold ourselves responsible for it.

claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment.

e the damage was due to the rough handling by the steamship company, you should claim on it for recovery of the loss.

should claim compensation from the shipping company instead of the sellers.

are prepared to make you a reasonable compensation, but not the amount you claimed.

shortage you claimed might have occurred in the course of transit, which is out of our control.

shipping documents can prove that the goods, when shipped, were in perfect condition. They must have been damaged en route.

proposal to settle the claim is satisfactory. We’ll take it.

seems we shall not be held liable for the shortage.

damage to the machine-tools occurred in transit, so you should make a claim on the insurance company.

859.I’m sorry to hear that. I think after we make an investigation of the matter, we’ll consider the allowance. Is it OK ?

860.I’ll try to find out why the shirts we sent you are a smaller size and inform you of the result as soon as possible

Unit Twenty-Nine 對引進技術的要求

technology we acquire should be truly advanced and appropriate to China’s needs.

technology you transfer to us should enable the venture’s products to be competitive on the international market.

know-how we import should be directed toward manufacturing products suitable for export.

advanced technology we import should improve markedly the quality of existing products.

technology provided to the joint venture must be integrated, precise and reliable.

technology we acquire shall enable our products to achieve significant economic results.

technology should be advanced, reliable , and helpful to the development of our export-oriented economy.

import know-how should help improve the quality of our products.

should supply us with advanced techniques and modernized management methods.

se provide us with the necessary technical data and, if possible, some drawings connected with the design and building of the new equipment.

the success of our joint venture, it’s extremely important for us to acquire the information concerning the product design and the production processes.

should give us as soon as possible the blueprint plan for the introduction of the equipment and a report on a survey of the feasibility entire plan.

se turn over these technical data to our side at the earliest possible time.

l we discuss technology transfer brief now?

want to import advanced technology from you in order to compete successfully on the international market.

e the existing know-how transferred by your company will soon become obsolete, we expect that you will continue offering us your improved technological expertise.

advanced technology, we mean both industrial property and know-how.

the documents you send us cannot be used, or if one item or more mentioned in the packing list should be lacking, you have to send all the documents or the lacking items at your cost , within 45 days from the date you receive the written notice from us.

any serious difficulties arise with regard to the working of the engines which we built, and if it is proved that such difficulties are at fault in any data, drawings or documents you sent us, you would , at your expense, correct such faulty data, drawings or documents.

the technical documents provided by you are not applicable to our actual production condition, you are obliged to assist us in modifying the technical documents.

Unit Thirty 技術引進的方式及費用

will inform you of the weight, measurements, number of cases, cost of the drawings and other documents seven days before delivering the documents to the airplane.

ings and technical documents will be sent to you by registered airmail.

nses for the technology transfer shall be fair and reasonable .

royalty rate shall not be higher than the standard international rate.

technology transfer fee shall be paid in royalties.

royalty rate shall be 15% of the net sales value of the products.

royalty rate shall be calculated on the net sales of the products turned our with transferred technology.

’ll pay for the imported technology in the form of royalties apart from a certain initial down payment.

shall pay you 8% on the retail prices of all the goods manufactured with the transferred technology.

require that at the signature of the technology transfer agreement, you will provide us with the bank guarantee for the transfer of all payments.

expenses incurred for this purpose will have to be borne by the Chinese side.

will pay all the expenses involved in documentation and transfer of knowledge.

will pay all the specialists for their services rendered to us.

hope you will continue offering us improved technology without extra charges.

help our joint venture, we hope that you would keep supplying us with advanced management techniques and technologies.

shall help you to update the present and future technology concerned with the production from time to time.

you know that technology is advancing all the time, we hope that you continue offering us your improved technologies.

think that it is better to transfer our knowledge in the form of know-how investment.

899,First let’s start with the delivery of all the drawings, technical data and other documents relating to the engines.

will undertake the obligations to deliver to us the drawing, information and other data.