2017年浙江英語高考試卷
作爲語言測試的一個部分的高考英語寫作測試，因其本身的特殊性，很少有對其專門和系統的研究，爲了嘗試填補這項空白，下面是本站小編爲你整理關於2017年浙江英語高考試卷的內容，希望大家喜歡!
第一部分 英語知識運用(共兩節，滿分80分)
從A B C D 四個選項中，選出可以填入空白處地最佳選項，並在答題卡該項塗黑。
1. -I’m sorry I didn’t make it to your party last night.
-- ______, I know you’re busy these days.
A. Of course B. No kidding C. That’s all night D. Don’t mention it
2. Experts think that ______recently discovered painting may be ______ Picsso.
A. the ;不填 B. a ;the C. a; 不填 D. the; a
3. Bats are surprisingly long lived creatures some ______a life span of around 20 years.
A. having B. had C. have D. to have
4. One Friday, we were packing to leave for a weekend away ______my daughter heard cries for help.
A. after B. while C. since D. when
5. I always wanted to do the job which I’d been trained ______.
A. on B. for C. by D. of
6. The school isn’t the one I really wanted to go to, but I suppose I’ll just have to ______it,
A. make the best of B. get away from C. keep an eye on D. catch up with
7. Since people are fond of humor, it is as well in conversation as _______ else.
A. anything B. something C. anywhere D. somewhere
8. English is a language shared by several diverse cultures, each of ______ uses it somewhat differently.
A. which B. what C. them D. those
9. The professor could tell by the _____ look in Maria’s eyes that she didn’t understand a single word of his lecture.
A. cold B. blank C. innocent D. fresh
10. A bank is the place ______ they lend you an umbrella in fair weather and ask for it back when it begins to rain.
A. when B. that C. where D. there
11. --- How’s your new babysitter?
--- We ______ ask for a better one. All our kids love her so much.
A. should B. might C. mustn’t D. couldn’t
12. He decided that he would drive all the way home instead of ______ at a hotel for the night.
A. putting down B. putting off C. putting on D. putting up
13. I’ve been writing this report ______ for the last two weeks, but it has to be handed in tomorrow.
A. finally B. immediately C. occasionally D. certainly
14. Even the best writers sometimes find themselves ______ for words.
A. lose B. lost C. to lose D. having lost
15. The manager was worried about the press conference his assistant ______ in his place but, luckily, everything was going on smoothly.
A. gave B. gives C. was giving D. had given
16. My schedule is very ______ right now, but I’ll try to fit you in.
A. tight B. short C. regular D. flexible
17. --- Can I come and have a look at your new house?
--- Yes, ______!
A. with pleasure B. I like it C. I quite agree D. by all means
18. Anyway, I can’t cheat him --- it’s against all my ______.
A. emotions B. principles C. regulations D. opinions
19. If they win the final tonight, the team are going to tour around the city ______ by their enthusiastic supporters.
A. being cheered B. be cheered C. to be cheered D. were cheered
20. – I don’t think I’ll be able to go mountain-climbing tomorrow.
-- ______?
A. And how B. How come C. How’s it going D. How about it
第二節：完形填空(共20小題;每小題1分，滿分20分)
閱讀下面短文，掌握其大意，然後從21~40各題所給的四個選項(A、B、C、D)中，選出最佳選項，並在答題紙選項標號塗黑。
Although I love my life, it hasn’t been a lot of fun as I’ve been ill for 28 years.
Music has always been a great love of mine and, in my 20s, when my 21 was more manageable , I 22 ten years as a professional singer in restaurants, playing and singing folk songs. 23 that was years ago and times have changed. 24 I live with mother on a country farm.
Two years ago, I decided that I would need to have some kind of extra work to 25 my disability pension (殘疾撫卹金). 26 I needed to sleep in the afternoons, I was limited in my 27 . I decided that I would consider 28 to singing in restaurants.
My family are all musicians, so I was 29 when I went into our local music store. I explained that I wanted to sing again but using recorded karaoke music. I knew that discs were very expensive and I really didn’t have a lot of 30 to get started. And 31 you find only three to four songs out of ten on a disc that you can 32 use.
When I told the owner of the shop about my 33 ; he gave me a long thoughtful 34 . “This means a lot to you, doesn’t it?” he said. “Come with me.”
He led me 35 the crowded shop and to a bench with a large professional karaoke box on it. He placed his large hand 36 on his treasure and said, “I have 800 karaoke songs in here. You can take your 37 and I’ll record them for you. That should get you started.”
I 38 . Thanking him, I made a time with him to listen to all the songs and choose 39 that I could sing. I have come full circle with his help.
His 40 still warms my heart and makes me do just that bit extra, when I have the chance.
21. A. loneliness B. sadness C. tiredness D. sickness
22. A. set B. enjoyed C. kept D. shared
23. A. Gladly B. Eventually C. Unfortunately D. Surprisingly
24. A. Now B. Then C. Sometime D. Meanwhile
25. A. add up to B. make up for C. get rid of D. take advantage of
26. A. If B. As C. Though D. Before
27. A. movement B. condition C. choices D. positions
28. A. reaching out B. living up C. getting on D. going back
29. A. recognized B. interviewed C. found D. invited
30. A. money B. time C. energy D. knowledge
31. A. thus B. once C. seldom D. often
32. A. actually B. hardly C. nearly D. formerly
33. A. job B. family C. idea D. offer
34. A. face B. view C. look D. sight
35. A. over B. along C. towards D. through
36. A. unhappily B. lovingly C. pitifully D. gratefully
37. A. pick B. turn C. role D. step
38. A. had to cry B. ought to cry C. should have cried D. could have cried
39. A. more B. the ones C. few D. the rest
40. A. courage B. devotion C. kindness D. trust
第二部分：閱讀理解(第一節20小題，第二節5小題;每小題2分，滿分50分)
第一節：閱讀下列材料，從每題所給的四個選項(A、B、C和D)中，選出最佳選項，並在答題紙該選項標號塗黑。
A
One evening in February 2007, a student named Paula Ceely brought her car to a stop on a remote road in Wales. She got out to open a metal gate that blocked her path ’s when she heard the whistle sounded by the driver of a train. Her Renault Clio was parked across a railway line. Seconds later, she watched the train drag her car almost a kilometre down the railway tracks.
Ceely’s near miss made the news because she blamed it on he GPS (導航儀). She had never driven the route before. It was dark and raining heavily. Ceely was relying on her GPS, but it made no mention of the crossing. “I put my complete trust in the device and it led me right into the path of a speeding train,” she told the BBC.
Who is to blame here? Rick Stevenson, who tells Ceely’s story in his book When Machines Fail Us, points the finger at the limitations of technology. We put our faith in digital devices, he says, but our digital helpers are too often not up to the job. They are filled with small problems. And it’s not just GPS devices: Stevenson takes us on a tour of digital disasters involving everything from mobile phones to wireless keyboards.
The problem with his argument in the book is that it’s not clear why he only focuses on digital technology, while there may be a number of other possible causes. A map-maker might have left the crossing off a paper map. Maybe we should blame Ceely for not paying attention. Perhaps the railway authorities are at fault for poor singalling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment. But Stevenson doesn’t say.
It’s a problem that runs through the book. In a section on cars, Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars. He offers two independent sets of figures on car theft; both show a small rise in some parts of the country. He says that once again not all new locks have proved reliable. Perhaps, but maybe it’s also due to the shortage of policemen on the streets. Or changing social circumstances. Or some combination of these factors.
The game between humans and their smart devices is amusing and complex. It is shaped by economics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be a way for a wiser use of technology.
If there is such a way, it should involve more than just an awareness of the shortcomings of our machines. After all, we have lived with them for thousands of years. They have probably been fooling us for just as long.
did Paula Ceely think was the cause of her accident?
A. She was not familiar with the road.
B. It was dark and raining heavily then.
C. The railway workers failed to give the signal.
D. Her GPS device didn’t tell her about the crossing.
phrase “near miss” (Paragraph 2) can best be replaced by______.
A. close hit B. heavy loss C. narrow escape D. big mistake
43. Which of the following would Rick Stevenson most probably agree with?
A. Modern technology is what we can’t live without.
B. Digital technology often falls short of our expectation.
C. Digital devices are more reliable than they used to be.
D. GPS error is not the only cause for Ceely’s accident.
44. In the writer’s opinion, Stevenson’s argument is _______.
A. one-sided B. reasonable C. puzzling D. well-based
45. What is the real concern of the writer of this article?
A. The major causes of traffic accidents and car thefts.
B. The relationship between human and technology.
C. The shortcomings of digital devices we use.
D. The human unawareness of technical problems.
第一部分 英語知識運用(共兩節，滿分80分)
從A B C D 四個選項中，選出可以填入空白處地最佳選項，並在答題卡該項塗黑。
1. -I’m sorry I didn’t make it to your party last night.
-- ______, I know you’re busy these days.
A. Of course B. No kidding C. That’s all night D. Don’t mention it
2. Experts think that ______recently discovered painting may be ______ Picsso.
A. the ;不填 B. a ;the C. a; 不填 D. the; a
3. Bats are surprisingly long lived creatures some ______a life span of around 20 years.
A. having B. had C. have D. to have
4. One Friday, we were packing to leave for a weekend away ______my daughter heard cries for help.
A. after B. while C. since D. when
5. I always wanted to do the job which I’d been trained ______.
A. on B. for C. by D. of
6. The school isn’t the one I really wanted to go to, but I suppose I’ll just have to ______it,
A. make the best of B. get away from C. keep an eye on D. catch up with
7. Since people are fond of humor, it is as well in conversation as _______ else.
A. anything B. something C. anywhere D. somewhere
8. English is a language shared by several diverse cultures, each of ______ uses it somewhat differently.
A. which B. what C. them D. those
9. The professor could tell by the _____ look in Maria’s eyes that she didn’t understand a single word of his lecture.
A. cold B. blank C. innocent D. fresh
10. A bank is the place ______ they lend you an umbrella in fair weather and ask for it back when it begins to rain.
A. when B. that C. where D. there
11. --- How’s your new babysitter?
--- We ______ ask for a better one. All our kids love her so much.
A. should B. might C. mustn’t D. couldn’t
12. He decided that he would drive all the way home instead of ______ at a hotel for the night.
A. putting down B. putting off C. putting on D. putting up
13. I’ve been writing this report ______ for the last two weeks, but it has to be handed in tomorrow.
A. finally B. immediately C. occasionally D. certainly
14. Even the best writers sometimes find themselves ______ for words.
A. lose B. lost C. to lose D. having lost
15. The manager was worried about the press conference his assistant ______ in his place but, luckily, everything was going on smoothly.
A. gave B. gives C. was giving D. had given
16. My schedule is very ______ right now, but I’ll try to fit you in.
A. tight B. short C. regular D. flexible
17. --- Can I come and have a look at your new house?
--- Yes, ______!
A. with pleasure B. I like it C. I quite agree D. by all means
18. Anyway, I can’t cheat him --- it’s against all my ______.
A. emotions B. principles C. regulations D. opinions
19. If they win the final tonight, the team are going to tour around the city ______ by their enthusiastic supporters.
A. being cheered B. be cheered C. to be cheered D. were cheered
20. – I don’t think I’ll be able to go mountain-climbing tomorrow.
-- ______?
A. And how B. How come C. How’s it going D. How about it
第二節：完形填空(共20小題;每小題1分，滿分20分)
閱讀下面短文，掌握其大意，然後從21~40各題所給的四個選項(A、B、C、D)中，選出最佳選項，並在答題紙選項標號塗黑。
Although I love my life, it hasn’t been a lot of fun as I’ve been ill for 28 years.
Music has always been a great love of mine and, in my 20s, when my 21 was more manageable , I 22 ten years as a professional singer in restaurants, playing and singing folk songs. 23 that was years ago and times have changed. 24 I live with mother on a country farm.
Two years ago, I decided that I would need to have some kind of extra work to 25 my disability pension (殘疾撫卹金). 26 I needed to sleep in the afternoons, I was limited in my 27 . I decided that I would consider 28 to singing in restaurants.
My family are all musicians, so I was 29 when I went into our local music store. I explained that I wanted to sing again but using recorded karaoke music. I knew that discs were very expensive and I really didn’t have a lot of 30 to get started. And 31 you find only three to four songs out of ten on a disc that you can 32 use.
When I told the owner of the shop about my 33 ; he gave me a long thoughtful 34 . “This means a lot to you, doesn’t it?” he said. “Come with me.”
He led me 35 the crowded shop and to a bench with a large professional karaoke box on it. He placed his large hand 36 on his treasure and said, “I have 800 karaoke songs in here. You can take your 37 and I’ll record them for you. That should get you started.”
I 38 . Thanking him, I made a time with him to listen to all the songs and choose 39 that I could sing. I have come full circle with his help.
His 40 still warms my heart and makes me do just that bit extra, when I have the chance.
21. A. loneliness B. sadness C. tiredness D. sickness
22. A. set B. enjoyed C. kept D. shared
23. A. Gladly B. Eventually C. Unfortunately D. Surprisingly
24. A. Now B. Then C. Sometime D. Meanwhile
25. A. add up to B. make up for C. get rid of D. take advantage of
26. A. If B. As C. Though D. Before
27. A. movement B. condition C. choices D. positions
28. A. reaching out B. living up C. getting on D. going back
29. A. recognized B. interviewed C. found D. invited
30. A. money B. time C. energy D. knowledge
31. A. thus B. once C. seldom D. often
32. A. actually B. hardly C. nearly D. formerly
33. A. job B. family C. idea D. offer
34. A. face B. view C. look D. sight
35. A. over B. along C. towards D. through
36. A. unhappily B. lovingly C. pitifully D. gratefully
37. A. pick B. turn C. role D. step
38. A. had to cry B. ought to cry C. should have cried D. could have cried
39. A. more B. the ones C. few D. the rest
40. A. courage B. devotion C. kindness D. trust
第二部分：閱讀理解(第一節20小題，第二節5小題;每小題2分，滿分50分)
第一節：閱讀下列材料，從每題所給的四個選項(A、B、C和D)中，選出最佳選項，並在答題紙該選項標號塗黑。
A
One evening in February 2007, a student named Paula Ceely brought her car to a stop on a remote road in Wales. She got out to open a metal gate that blocked her path ’s when she heard the whistle sounded by the driver of a train. Her Renault Clio was parked across a railway line. Seconds later, she watched the train drag her car almost a kilometre down the railway tracks.
Ceely’s near miss made the news because she blamed it on he GPS (導航儀). She had never driven the route before. It was dark and raining heavily. Ceely was relying on her GPS, but it made no mention of the crossing. “I put my complete trust in the device and it led me right into the path of a speeding train,” she told the BBC.
Who is to blame here? Rick Stevenson, who tells Ceely’s story in his book When Machines Fail Us, points the finger at the limitations of technology. We put our faith in digital devices, he says, but our digital helpers are too often not up to the job. They are filled with small problems. And it’s not just GPS devices: Stevenson takes us on a tour of digital disasters involving everything from mobile phones to wireless keyboards.
The problem with his argument in the book is that it’s not clear why he only focuses on digital technology, while there may be a number of other possible causes. A map-maker might have left the crossing off a paper map. Maybe we should blame Ceely for not paying attention. Perhaps the railway authorities are at fault for poor singalling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment. But Stevenson doesn’t say.
It’s a problem that runs through the book. In a section on cars, Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars. He offers two independent sets of figures on car theft; both show a small rise in some parts of the country. He says that once again not all new locks have proved reliable. Perhaps, but maybe it’s also due to the shortage of policemen on the streets. Or changing social circumstances. Or some combination of these factors.
The game between humans and their smart devices is amusing and complex. It is shaped by economics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be a way for a wiser use of technology.
If there is such a way, it should involve more than just an awareness of the shortcomings of our machines. After all, we have lived with them for thousands of years. They have probably been fooling us for just as long.
did Paula Ceely think was the cause of her accident?
A. She was not familiar with the road.
B. It was dark and raining heavily then.
C. The railway workers failed to give the signal.
D. Her GPS device didn’t tell her about the crossing.
phrase “near miss” (Paragraph 2) can best be replaced by______.
A. close hit B. heavy loss C. narrow escape D. big mistake
43. Which of the following would Rick Stevenson most probably agree with?
A. Modern technology is what we can’t live without.
B. Digital technology often falls short of our expectation.
C. Digital devices are more reliable than they used to be.
D. GPS error is not the only cause for Ceely’s accident.
44. In the writer’s opinion, Stevenson’s argument is _______.
A. one-sided B. reasonable C. puzzling D. well-based
45. What is the real concern of the writer of this article?
A. The major causes of traffic accidents and car thefts.
B. The relationship between human and technology.
C. The shortcomings of digital devices we use.
D. The human unawareness of technical problems.
46. What does the word “pump” mean in “He ran in every five minutes to pump me about the case”?
A. Talk with. B. Ask for information. C. Listen to. D. Provide with evidence.
47. When Sally says “The TV program kept pumping out commercials”, she may be______.
A. excited B. interested C. annoyed D. worried
48. What will the government most probably provide if it is engaged in a pump-priming program?
A. Sums of money. B. Raw materials. C. Human resources. D. Media support.
49. When Sylvia says “His speech was OK but it had no real punch”, she thinks it was not_____.
A. fluent and impressive B. logical and moving
C. informative and significant D. interesting and powerful
第一部分 英語知識運用(共兩節，滿分80分)
從A B C D 四個選項中，選出可以填入空白處地最佳選項，並在答題卡該項塗黑。
1. -I’m sorry I didn’t make it to your party last night.
-- ______, I know you’re busy these days.
A. Of course B. No kidding C. That’s all night D. Don’t mention it
2. Experts think that ______recently discovered painting may be ______ Picsso.
A. the ;不填 B. a ;the C. a; 不填 D. the; a
3. Bats are surprisingly long lived creatures some ______a life span of around 20 years.
A. having B. had C. have D. to have
4. One Friday, we were packing to leave for a weekend away ______my daughter heard cries for help.
A. after B. while C. since D. when
5. I always wanted to do the job which I’d been trained ______.
A. on B. for C. by D. of
6. The school isn’t the one I really wanted to go to, but I suppose I’ll just have to ______it,
A. make the best of B. get away from C. keep an eye on D. catch up with
7. Since people are fond of humor, it is as well in conversation as _______ else.
A. anything B. something C. anywhere D. somewhere
8. English is a language shared by several diverse cultures, each of ______ uses it somewhat differently.
A. which B. what C. them D. those
9. The professor could tell by the _____ look in Maria’s eyes that she didn’t understand a single word of his lecture.
A. cold B. blank C. innocent D. fresh
10. A bank is the place ______ they lend you an umbrella in fair weather and ask for it back when it begins to rain.
A. when B. that C. where D. there
11. --- How’s your new babysitter?
--- We ______ ask for a better one. All our kids love her so much.
A. should B. might C. mustn’t D. couldn’t
12. He decided that he would drive all the way home instead of ______ at a hotel for the night.
A. putting down B. putting off C. putting on D. putting up
13. I’ve been writing this report ______ for the last two weeks, but it has to be handed in tomorrow.
A. finally B. immediately C. occasionally D. certainly
14. Even the best writers sometimes find themselves ______ for words.
A. lose B. lost C. to lose D. having lost
15. The manager was worried about the press conference his assistant ______ in his place but, luckily, everything was going on smoothly.
A. gave B. gives C. was giving D. had given
16. My schedule is very ______ right now, but I’ll try to fit you in.
A. tight B. short C. regular D. flexible
17. --- Can I come and have a look at your new house?
--- Yes, ______!
A. with pleasure B. I like it C. I quite agree D. by all means
18. Anyway, I can’t cheat him --- it’s against all my ______.
A. emotions B. principles C. regulations D. opinions
19. If they win the final tonight, the team are going to tour around the city ______ by their enthusiastic supporters.
A. being cheered B. be cheered C. to be cheered D. were cheered
20. – I don’t think I’ll be able to go mountain-climbing tomorrow.
-- ______?
A. And how B. How come C. How’s it going D. How about it
第二節：完形填空(共20小題;每小題1分，滿分20分)
閱讀下面短文，掌握其大意，然後從21~40各題所給的四個選項(A、B、C、D)中，選出最佳選項，並在答題紙選項標號塗黑。
Although I love my life, it hasn’t been a lot of fun as I’ve been ill for 28 years.
Music has always been a great love of mine and, in my 20s, when my 21 was more manageable , I 22 ten years as a professional singer in restaurants, playing and singing folk songs. 23 that was years ago and times have changed. 24 I live with mother on a country farm.
Two years ago, I decided that I would need to have some kind of extra work to 25 my disability pension (殘疾撫卹金). 26 I needed to sleep in the afternoons, I was limited in my 27 . I decided that I would consider 28 to singing in restaurants.
My family are all musicians, so I was 29 when I went into our local music store. I explained that I wanted to sing again but using recorded karaoke music. I knew that discs were very expensive and I really didn’t have a lot of 30 to get started. And 31 you find only three to four songs out of ten on a disc that you can 32 use.
When I told the owner of the shop about my 33 ; he gave me a long thoughtful 34 . “This means a lot to you, doesn’t it?” he said. “Come with me.”
He led me 35 the crowded shop and to a bench with a large professional karaoke box on it. He placed his large hand 36 on his treasure and said, “I have 800 karaoke songs in here. You can take your 37 and I’ll record them for you. That should get you started.”
I 38 . Thanking him, I made a time with him to listen to all the songs and choose 39 that I could sing. I have come full circle with his help.
His 40 still warms my heart and makes me do just that bit extra, when I have the chance.
21. A. loneliness B. sadness C. tiredness D. sickness
22. A. set B. enjoyed C. kept D. shared
23. A. Gladly B. Eventually C. Unfortunately D. Surprisingly
24. A. Now B. Then C. Sometime D. Meanwhile
25. A. add up to B. make up for C. get rid of D. take advantage of
26. A. If B. As C. Though D. Before
27. A. movement B. condition C. choices D. positions
28. A. reaching out B. living up C. getting on D. going back
29. A. recognized B. interviewed C. found D. invited
30. A. money B. time C. energy D. knowledge
31. A. thus B. once C. seldom D. often
32. A. actually B. hardly C. nearly D. formerly
33. A. job B. family C. idea D. offer
34. A. face B. view C. look D. sight
35. A. over B. along C. towards D. through
36. A. unhappily B. lovingly C. pitifully D. gratefully
37. A. pick B. turn C. role D. step
38. A. had to cry B. ought to cry C. should have cried D. could have cried
39. A. more B. the ones C. few D. the rest
40. A. courage B. devotion C. kindness D. trust
第二部分：閱讀理解(第一節20小題，第二節5小題;每小題2分，滿分50分)
第一節：閱讀下列材料，從每題所給的四個選項(A、B、C和D)中，選出最佳選項，並在答題紙該選項標號塗黑。
A
One evening in February 2007, a student named Paula Ceely brought her car to a stop on a remote road in Wales. She got out to open a metal gate that blocked her path ’s when she heard the whistle sounded by the driver of a train. Her Renault Clio was parked across a railway line. Seconds later, she watched the train drag her car almost a kilometre down the railway tracks.
Ceely’s near miss made the news because she blamed it on he GPS (導航儀). She had never driven the route before. It was dark and raining heavily. Ceely was relying on her GPS, but it made no mention of the crossing. “I put my complete trust in the device and it led me right into the path of a speeding train,” she told the BBC.
Who is to blame here? Rick Stevenson, who tells Ceely’s story in his book When Machines Fail Us, points the finger at the limitations of technology. We put our faith in digital devices, he says, but our digital helpers are too often not up to the job. They are filled with small problems. And it’s not just GPS devices: Stevenson takes us on a tour of digital disasters involving everything from mobile phones to wireless keyboards.
The problem with his argument in the book is that it’s not clear why he only focuses on digital technology, while there may be a number of other possible causes. A map-maker might have left the crossing off a paper map. Maybe we should blame Ceely for not paying attention. Perhaps the railway authorities are at fault for poor singalling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment. But Stevenson doesn’t say.
It’s a problem that runs through the book. In a section on cars, Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars. He offers two independent sets of figures on car theft; both show a small rise in some parts of the country. He says that once again not all new locks have proved reliable. Perhaps, but maybe it’s also due to the shortage of policemen on the streets. Or changing social circumstances. Or some combination of these factors.
The game between humans and their smart devices is amusing and complex. It is shaped by economics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be a way for a wiser use of technology.
If there is such a way, it should involve more than just an awareness of the shortcomings of our machines. After all, we have lived with them for thousands of years. They have probably been fooling us for just as long.
did Paula Ceely think was the cause of her accident?
A. She was not familiar with the road.
B. It was dark and raining heavily then.
C. The railway workers failed to give the signal.
D. Her GPS device didn’t tell her about the crossing.
phrase “near miss” (Paragraph 2) can best be replaced by______.
A. close hit B. heavy loss C. narrow escape D. big mistake
43. Which of the following would Rick Stevenson most probably agree with?
A. Modern technology is what we can’t live without.
B. Digital technology often falls short of our expectation.
C. Digital devices are more reliable than they used to be.
D. GPS error is not the only cause for Ceely’s accident.
44. In the writer’s opinion, Stevenson’s argument is _______.
A. one-sided B. reasonable C. puzzling D. well-based
45. What is the real concern of the writer of this article?
A. The major causes of traffic accidents and car thefts.
B. The relationship between human and technology.
C. The shortcomings of digital devices we use.
D. The human unawareness of technical problems.
46. What does the word “pump” mean in “He ran in every five minutes to pump me about the case”?
A. Talk with. B. Ask for information. C. Listen to. D. Provide with evidence.
47. When Sally says “The TV program kept pumping out commercials”, she may be______.
A. excited B. interested C. annoyed D. worried
48. What will the government most probably provide if it is engaged in a pump-priming program?
A. Sums of money. B. Raw materials. C. Human resources. D. Media support.
49. When Sylvia says “His speech was OK but it had no real punch”, she thinks it was not_____.
A. fluent and impressive B. logical and moving
C. informative and significant D. interesting and powerful
C
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researchers, that customers receiving good service will promote business by telling up to 12 other people; those treated badly tell tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投資) a lot of money in information technology and staff training in order to cope with the “phone rage”---- caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr, Storey, Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with then. The aim is to make the customer feel they know you and that you can trust them – the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two) replacing a faulty product immediately; throwing in a gift voucher (購物禮券)as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them at that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their names, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
50. We can learn from Paragraph 2 that _______.
A. complaining customers are hard to satisfy
B. unsatisfied customers receive better service
C sfied customers catch more attention
D. well-treated customers promote business
51. The writer mentions “phone rage”(Paragraph 3)to show that ________.
A. customers often use phones to express their anger
B. people still prefer to buy goods online
C. customer care becomes more demanding
D. customers rely on their phones to obtain services
52. What does the writer recommend to create customer delight?
A. Calling customers regular. B. Gibing a “thank you “note..
C. Delivering a quicker service. D. Promising more gifts.
53. If a manager should show his empathy (Paragraph 6), what would be probably say?
A. “I know how upset you must be.” B. “I appreciate your understanding.”
C. “I’m sorry for the delay.” D. “I know it’s our fault.”
54. Customer delight is important for airlines because ________.
A. their telephone style remains unchanged
B. they are more likely to meet with complaints
C. the services cost them a lot of money
D. the policies can be applied to their staff
55. Which of the following is conveyed in this article?
A. Face-to –face service creates comfortable feelings among customers.
B. Companies that promise more will naturally attract more customers.
C. A company should promise less but do more in a competitive market.
D. Customer delight is more important for air lines then for banks.
第一部分 英語知識運用(共兩節，滿分80分)
從A B C D 四個選項中，選出可以填入空白處地最佳選項，並在答題卡該項塗黑。
1. -I’m sorry I didn’t make it to your party last night.
-- ______, I know you’re busy these days.
A. Of course B. No kidding C. That’s all night D. Don’t mention it
2. Experts think that ______recently discovered painting may be ______ Picsso.
A. the ;不填 B. a ;the C. a; 不填 D. the; a
3. Bats are surprisingly long lived creatures some ______a life span of around 20 years.
A. having B. had C. have D. to have
4. One Friday, we were packing to leave for a weekend away ______my daughter heard cries for help.
A. after B. while C. since D. when
5. I always wanted to do the job which I’d been trained ______.
A. on B. for C. by D. of
6. The school isn’t the one I really wanted to go to, but I suppose I’ll just have to ______it,
A. make the best of B. get away from C. keep an eye on D. catch up with
7. Since people are fond of humor, it is as well in conversation as _______ else.
A. anything B. something C. anywhere D. somewhere
8. English is a language shared by several diverse cultures, each of ______ uses it somewhat differently.
A. which B. what C. them D. those
9. The professor could tell by the _____ look in Maria’s eyes that she didn’t understand a single word of his lecture.
A. cold B. blank C. innocent D. fresh
10. A bank is the place ______ they lend you an umbrella in fair weather and ask for it back when it begins to rain.
A. when B. that C. where D. there
11. --- How’s your new babysitter?
--- We ______ ask for a better one. All our kids love her so much.
A. should B. might C. mustn’t D. couldn’t
12. He decided that he would drive all the way home instead of ______ at a hotel for the night.
A. putting down B. putting off C. putting on D. putting up
13. I’ve been writing this report ______ for the last two weeks, but it has to be handed in tomorrow.
A. finally B. immediately C. occasionally D. certainly
14. Even the best writers sometimes find themselves ______ for words.
A. lose B. lost C. to lose D. having lost
15. The manager was worried about the press conference his assistant ______ in his place but, luckily, everything was going on smoothly.
A. gave B. gives C. was giving D. had given
16. My schedule is very ______ right now, but I’ll try to fit you in.
A. tight B. short C. regular D. flexible
17. --- Can I come and have a look at your new house?
--- Yes, ______!
A. with pleasure B. I like it C. I quite agree D. by all means
18. Anyway, I can’t cheat him --- it’s against all my ______.
A. emotions B. principles C. regulations D. opinions
19. If they win the final tonight, the team are going to tour around the city ______ by their enthusiastic supporters.
A. being cheered B. be cheered C. to be cheered D. were cheered
20. – I don’t think I’ll be able to go mountain-climbing tomorrow.
-- ______?
A. And how B. How come C. How’s it going D. How about it
第二節：完形填空(共20小題;每小題1分，滿分20分)
閱讀下面短文，掌握其大意，然後從21~40各題所給的四個選項(A、B、C、D)中，選出最佳選項，並在答題紙選項標號塗黑。
Although I love my life, it hasn’t been a lot of fun as I’ve been ill for 28 years.
Music has always been a great love of mine and, in my 20s, when my 21 was more manageable , I 22 ten years as a professional singer in restaurants, playing and singing folk songs. 23 that was years ago and times have changed. 24 I live with mother on a country farm.
Two years ago, I decided that I would need to have some kind of extra work to 25 my disability pension (殘疾撫卹金). 26 I needed to sleep in the afternoons, I was limited in my 27 . I decided that I would consider 28 to singing in restaurants.
My family are all musicians, so I was 29 when I went into our local music store. I explained that I wanted to sing again but using recorded karaoke music. I knew that discs were very expensive and I really didn’t have a lot of 30 to get started. And 31 you find only three to four songs out of ten on a disc that you can 32 use.
When I told the owner of the shop about my 33 ; he gave me a long thoughtful 34 . “This means a lot to you, doesn’t it?” he said. “Come with me.”
He led me 35 the crowded shop and to a bench with a large professional karaoke box on it. He placed his large hand 36 on his treasure and said, “I have 800 karaoke songs in here. You can take your 37 and I’ll record them for you. That should get you started.”
I 38 . Thanking him, I made a time with him to listen to all the songs and choose 39 that I could sing. I have come full circle with his help.
His 40 still warms my heart and makes me do just that bit extra, when I have the chance.
21. A. loneliness B. sadness C. tiredness D. sickness
22. A. set B. enjoyed C. kept D. shared
23. A. Gladly B. Eventually C. Unfortunately D. Surprisingly
24. A. Now B. Then C. Sometime D. Meanwhile
25. A. add up to B. make up for C. get rid of D. take advantage of
26. A. If B. As C. Though D. Before
27. A. movement B. condition C. choices D. positions
28. A. reaching out B. living up C. getting on D. going back
29. A. recognized B. interviewed C. found D. invited
30. A. money B. time C. energy D. knowledge
31. A. thus B. once C. seldom D. often
32. A. actually B. hardly C. nearly D. formerly
33. A. job B. family C. idea D. offer
34. A. face B. view C. look D. sight
35. A. over B. along C. towards D. through
36. A. unhappily B. lovingly C. pitifully D. gratefully
37. A. pick B. turn C. role D. step
38. A. had to cry B. ought to cry C. should have cried D. could have cried
39. A. more B. the ones C. few D. the rest
40. A. courage B. devotion C. kindness D. trust
第二部分：閱讀理解(第一節20小題，第二節5小題;每小題2分，滿分50分)
第一節：閱讀下列材料，從每題所給的四個選項(A、B、C和D)中，選出最佳選項，並在答題紙該選項標號塗黑。
A
One evening in February 2007, a student named Paula Ceely brought her car to a stop on a remote road in Wales. She got out to open a metal gate that blocked her path ’s when she heard the whistle sounded by the driver of a train. Her Renault Clio was parked across a railway line. Seconds later, she watched the train drag her car almost a kilometre down the railway tracks.
Ceely’s near miss made the news because she blamed it on he GPS (導航儀). She had never driven the route before. It was dark and raining heavily. Ceely was relying on her GPS, but it made no mention of the crossing. “I put my complete trust in the device and it led me right into the path of a speeding train,” she told the BBC.
Who is to blame here? Rick Stevenson, who tells Ceely’s story in his book When Machines Fail Us, points the finger at the limitations of technology. We put our faith in digital devices, he says, but our digital helpers are too often not up to the job. They are filled with small problems. And it’s not just GPS devices: Stevenson takes us on a tour of digital disasters involving everything from mobile phones to wireless keyboards.
The problem with his argument in the book is that it’s not clear why he only focuses on digital technology, while there may be a number of other possible causes. A map-maker might have left the crossing off a paper map. Maybe we should blame Ceely for not paying attention. Perhaps the railway authorities are at fault for poor singalling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment. But Stevenson doesn’t say.
It’s a problem that runs through the book. In a section on cars, Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars. He offers two independent sets of figures on car theft; both show a small rise in some parts of the country. He says that once again not all new locks have proved reliable. Perhaps, but maybe it’s also due to the shortage of policemen on the streets. Or changing social circumstances. Or some combination of these factors.
The game between humans and their smart devices is amusing and complex. It is shaped by economics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be a way for a wiser use of technology.
If there is such a way, it should involve more than just an awareness of the shortcomings of our machines. After all, we have lived with them for thousands of years. They have probably been fooling us for just as long.
did Paula Ceely think was the cause of her accident?
A. She was not familiar with the road.
B. It was dark and raining heavily then.
C. The railway workers failed to give the signal.
D. Her GPS device didn’t tell her about the crossing.
phrase “near miss” (Paragraph 2) can best be replaced by______.
A. close hit B. heavy loss C. narrow escape D. big mistake
43. Which of the following would Rick Stevenson most probably agree with?
A. Modern technology is what we can’t live without.
B. Digital technology often falls short of our expectation.
C. Digital devices are more reliable than they used to be.
D. GPS error is not the only cause for Ceely’s accident.
44. In the writer’s opinion, Stevenson’s argument is _______.
A. one-sided B. reasonable C. puzzling D. well-based
45. What is the real concern of the writer of this article?
A. The major causes of traffic accidents and car thefts.
B. The relationship between human and technology.
C. The shortcomings of digital devices we use.
D. The human unawareness of technical problems.
46. What does the word “pump” mean in “He ran in every five minutes to pump me about the case”?
A. Talk with. B. Ask for information. C. Listen to. D. Provide with evidence.
47. When Sally says “The TV program kept pumping out commercials”, she may be______.
A. excited B. interested C. annoyed D. worried
48. What will the government most probably provide if it is engaged in a pump-priming program?
A. Sums of money. B. Raw materials. C. Human resources. D. Media support.
49. When Sylvia says “His speech was OK but it had no real punch”, she thinks it was not_____.
A. fluent and impressive B. logical and moving
C. informative and significant D. interesting and powerful
C
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researchers, that customers receiving good service will promote business by telling up to 12 other people; those treated badly tell tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投資) a lot of money in information technology and staff training in order to cope with the “phone rage”---- caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr, Storey, Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with then. The aim is to make the customer feel they know you and that you can trust them – the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two) replacing a faulty product immediately; throwing in a gift voucher (購物禮券)as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them at that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their names, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
50. We can learn from Paragraph 2 that _______.
A. complaining customers are hard to satisfy
B. unsatisfied customers receive better service
C sfied customers catch more attention
D. well-treated customers promote business
51. The writer mentions “phone rage”(Paragraph 3)to show that ________.
A. customers often use phones to express their anger
B. people still prefer to buy goods online
C. customer care becomes more demanding
D. customers rely on their phones to obtain services
52. What does the writer recommend to create customer delight?
A. Calling customers regular. B. Gibing a “thank you “note..
C. Delivering a quicker service. D. Promising more gifts.
53. If a manager should show his empathy (Paragraph 6), what would be probably say?
A. “I know how upset you must be.” B. “I appreciate your understanding.”
C. “I’m sorry for the delay.” D. “I know it’s our fault.”
54. Customer delight is important for airlines because ________.
A. their telephone style remains unchanged
B. they are more likely to meet with complaints
C. the services cost them a lot of money
D. the policies can be applied to their staff
55. Which of the following is conveyed in this article?
A. Face-to –face service creates comfortable feelings among customers.
B. Companies that promise more will naturally attract more customers.
C. A company should promise less but do more in a competitive market.
D. Customer delight is more important for air lines then for banks.
D
It was Saturday. As always, it was a busy one, for “Six days shall you labor and all your work” was taken seriously back then. Outside, Father and Mr. Patrick next door were busy chopping firewood. Inside their own houses, Mother and Mrs. Patrick were engaged in spring cleaning.
Somehow the boys had slipped away to the back lot with their kites. Now, even at the risk of having Brother caught to beat carpets, they had sent him to the kitchen for more string(線). It seemed there was no limit to the heights to which kites would fly today.
My mother looked at the sitting room, its furniture disordered for a thorough sweeping. Again she cast a look toward the window. “Come on, girls! Let’s take string to the boys and watch them fly the kites a minute.”
On the way we met Mrs. Patric, laughing guiltily as if she were doing something wrong, together with her girls.
There never was such a day for flying kites! We played all our fresh string into the boys’ kites and they went up higher and higher. We could hardly distinguish the orange-colored spots of the kites. Now and then we slowly pulled one kite back, watching it dancing up and down in the wind, and finally bringing it down to earth, just for the joy of sending it up again.
Even our fathers dropped their tools and joined us. Our mothers took their turn, laughing like schoolgirls. I think we were all beside ourselves. Parents forgot their duty and their dignity; children forgot their everyday fights and little jealousies. “Perhaps it’s like this in the kingdom of heaven,” I thought confusedly.
It was growing dark before we all walked sleepily back to the housed. I suppose we had some sort of supper. I suppose there must have been surface tidying-up, for the house on Sunday looked clean and orderly enough. The strange thing was, we didn’t mention that day afterward. I felt a little embarrassed. Surely none of the others had been as excited as I. I locked the memory up in that deepest part of me where we keep “the things that cannot be and yet they are.”
The years went on, then one day I was hurrying about my kitchen in a city apartment, trying to get some work out of the way while my three-year-old insistently cried her desire to “go park, see duck.”
“I can’t go!” I said. “I have this and this to do, and when I’m through I’ll be too tired to walk that far.”
My mother, who was visiting us, looked up from the peas she was shelling. “It’s a wonderful day,” she offered, “really warm, yet there’s a fine breeze. Do you remember that day we flew kites?”
I stopped in my dash between stove and sink. The locked door flew open and with it a rush of memories. “Come on,” I told my little girl. “You’re right, it’s too good a day to miss.”
Another decade passed. We were in the aftermath(餘波) of a great war. All evening we had been asking our returned soldier, the youngest Patrick Boy, about his experiences as a prisoner of war. He had talked freely, but now for a long time he had been silent. What was he thinking of --- what dark and horrible things?
“Say!” A smile sipped out from his lips. “Do you remember --- no, of course you wouldn’t. It probably didn’t make the impression on you as it did on me.”
I hardly dared speak. “Remember what?”
“I used to think of that day a lot in POW camp (戰俘營), when things weren’t too good. Do you remember the day we flew the kites?”
56. Mrs. Patrick was laughing guiltily because she thought________.
A. she was too old to fly kites B. her husband would make fun of her
C. she should have been doing her how D. supposed to the don’t game
57. By “we were all beside ourselves writer means that they all ________.
A. felt confused B. went wild with joy C. looked on D. forgot their fights
58. What did the think after the kite-flying?
A. The boys must have had more fun than the girls.
B. They should have finished their work before playing.
C. Her parents should spend more time with them.
D. All the others must have forgotten that day.
59. Why did the writer finally agree to take her little girl for an outing?
A. She suddenly remembered her duty as a mother.
B. She was reminded of the day they flew kites.
C. She had finished her work in the kitchen.
D. She thought it was a great day to play outside.
60. The youngest Patrick boy is mentioned to show that ______.
A. the writer was not alone in treasuring her fond memories
B. his experience in POW camp threw a shadow over his life
C. childhood friendship means so much to the writer
D. people like him really changed a lot after the war
第二節：下面文章中有5處(第61~65題)需要添加小標題。請從以下選項(A、B、C、D、E和F)中選出符合各段意思的小標題，並在答題紙相應選項的標號塗黑。選項中有一項是多餘選項。
A. Leadership
B. Conflict Solving
C. Open Communication
D. Respect to All Team Members
E. Measuring Progress against Goals
F. Common Goals with Challenging Target
Team Building Means More Than Throwing a Few People Together
“Teamworking” is found every where within just about every organization. You can’t get away from “teams” that are supposed to be able to create something that is greater that the sum of its parts. Or so the theory goes.
There are five measures that need to be taken before you can get the most out of a team:
61._______
There must be a clear reason for the team to exist. And all the members should realize the value and significance of what they are going to do. What they are hoping to achieve should be something achievable but at the same time tough and inspiring enough to attract the members and keep their motivation alive. What is more, they should also be well prepared for the possible difficulties they may come across in the process.
62.______
Team members must be able to express their opinions freely without fear of being criticized, and they must have the feeling that their suggestions will be taken seriously. This is an important point because the team may need to resolve some complex or thorny issues. For example, it may discuss a sensitive topic. Should they keep their conclusion within the team or share it with other employees? This is an issue in itself that all the members should agree on and frank discussion is required.
63._______
It is easy to think that a junior team member may have less to contribute than more experienced ones. This is not only demoralizing or discouraging, it also makes no sense ---- people that have nothing to contribute. Should not have been selected for the team in the first place. Since they have become members of your team, you need to make sure that each of them has an opportunity to add his or her thoughts to discussions.
64.________
Disagreements are natural and, in fact, debate and discussion should be encouraged. A team made up only of “yes men” can make disastrous decisions that few people honestly agreed with in the first place. Consequently, there should be rules on how lengthy disagreements should be handled. For example, team meetings may not be the most appropriate place for a discussion that involves only two people, so “under-the-table” method may be effective.
65______
Most high-performing teams are well organized, A good organizer should be able to play to individuals’ strengths and help them overcome their weaknesses. It should be someone who can act as a promoter and a constant reminder of what the team needs to achieve. He must, above all, be skilled in sharing responsibility and setting tasks to others, coaching them to achieve tasks, and providing constructive feedback on how the tasks went.
Team building isn’t as simple as just throwing a few people together. It requires much more, but motivating people is most essential. Successful teamworking is not marked by how much progress the team makes toward its goals, but by how confidently each of its members completes his or her assigned tasks with a sense of achievement and pride.
非選擇題部分(共40分)
注意事項：
用黑色字跡的簽字筆或鋼筆將答案寫在答題紙上，不能答在試卷上。
第三部分：寫作(共兩節，滿分40分)
第一節：短文改錯(共10小題;每小題1分，滿分10分)
下面短文中有10處語言錯誤。請在有錯誤的地方增加、刪除或修改某個單詞。
增加：在缺詞處加一個漏字符號(∧)，並在其下面寫上該加的詞。
刪除：把多餘的詞用斜線()劃掉。
修改：在錯的詞下劃一橫線，並在該詞下面寫上修改後的詞。
注意：1.每處錯誤及其修改均僅限一詞。
2.只允許修改10處，多者(從第11除起)不計分。
例如：
It was very nice to get your invitation to spend ∧weekend with you. Luckily I was
The am
completely free then, so I’ll to say “yes”, I’ll arrive in Bristol at around 8:00 p.m in Friday
on
evening.
I was playing at my cousin house. Since his family was rich than mine, he had more toys than I did. There was one on particular I’d always wanted. I put into my pocket when he wasn’t looking. I guessed, even at that age, I would never be able to enjoy to playing with the toy or faced my cousin again; I would always know I’d done something wrong. Late on, my aunt drove me home. When she dropped me off, I pulled out the toy slow and gave it back. She knows what had happened, but she thanked me and ever mentioned it again.
第二節、書面表達(滿分30分)
假設你是高中生李越，有感於校園中存在的隨意塗寫(to scribble)和亂丟垃圾(to litter)的行爲，請用英語給校長寫一封100-120個詞的信。信中應包括以下內容：
1.說明寫信目的;
2.對這些行爲進行批評;
3.提出建議
注意：信的擡頭、落款及信的第一句已給出(不計詞數)。
June 8, 2011
Headmaster,
I’m Li Yue, a student from Class 1, Senior Ⅱ.______________________________________
___________________________________________________________________________
Your faithfully,
Li Yue
2017年浙江英語高考試卷答案
1、【答案】C
2、【答案】D
3、【答案】A
/4、【答案】D
5、【答案】B
6、【答案】A
7、【答案】A
8、【答案】A
9、【答案】C
10、【答案】C
11、【答案】D
12、【答案】D
13、【答案】C
14、【答案】B
15、【答案】D
16、【答案】A
17、【答案】D
18、【答案】B
19、【答案】C
20、【答案】B
21題，屬於上文提示法，首句中出現ill，此選項應是ill的同義表達，故選ness。
22題，屬於上文提示法，上句出現病情可以manageable，所以作者應該是享受那段過去的美好時光，故選yed。此選項在2009年全國一卷完形填空部分第41題出現過，且也爲正確選項。
23題，屬於下文解釋法，下文出現發生改變，結合首句作者生病，可推出作者表達的是不幸的情緒，故選rtunately。此選項爲高考完形填空中的的高頻選項。
24題，屬於轉折對比法，上文出現yearsago和changed，因此推出此題應迴歸現實，故選。此選項在2009年浙江卷完形填空部分第37題出現過，且也爲正確選項。
25題，屬於固定搭配法，addupto總計，makeupfor彌補，補償，getridof處理，擺脫，takeadvantageof利用，此題應選upfor。此選項考生不應陌生，2009年浙江卷完形填空部分第21題D選項曾出現過此詞，可見背歷年考題中的選項部分的重要性。
26題，屬於邏輯關係法，此法多用於句子與句子之間，解決連詞的問題。此題因爲作者下午需要睡覺，所以受到限制。故選。
27題，屬於上文解釋法，第三段首句提到作者打算做某事，但由於病情，下午需要睡覺，所以選擇受限，故選ces。
28題，屬於前後照應法，上文提到過幾年之前唱歌的事實，此處再次出現要去唱歌，故選gback。
29題，屬於中文代入法，全家都是音樂家，所以走進音像店會被認出，故選gnized。
30題，屬於AandB法，這是並列結構，要求前後詞性與詞義要相似，幾乎在每年的高考完形中都會考查這個知識點。本題and之前說東西很貴，之後理應推出沒有足夠的錢，故選y。
31題，屬於反義多一對，即四個選項中有一組反義詞，答案多在這組反義詞中出現。此題C和D構成反義結構，根據文章信息，故選n。
32題，屬於中文代入法，實際上一張光盤裏的十首歌也只有三/四首可以用，故選ally。
33題，屬於上文提示法，上文中作者有提到過想再次唱歌的這個想法，故選。
34題，屬於同義辨析法，此考查點多在四級考試完形填空部分中出現，在2008年高考英語浙江卷第26題也曾考查過，當年的難度係數約爲0.32。此題中的強調的是眺望風景，強調看的眼神，t強調視力，本文店主深深地看了作者，屬於眼神之間的交流，故選。
35題，屬於固定搭配法，店主帶領作者穿過擁擠的店鋪，從空間穿過，故選ugh。
36題，屬於感情色彩法，此法多用於解決形容詞或副詞。下文出現treasure，因此可以推出店主對自己的寶物愛不釋手，心愛地觸摸，故選ngly。
37題，屬於固定搭配法，takeyourpick，美國俚語，隨你挑選的意思，故選。
38題，屬於語法識別法，近幾年高考完形填空部分逐步淡化語法點考查，一般只會涉及一道。ldhavecried,本應該做的事情而沒有做，放在原文中過於牽強，而本題是作者受到店主的感激，非常感動，本可以哭但沒有哭，故選dhavecried。
39題，屬於尋找重複法，31題與32題之前曾出現se，對應dsing,故選nes。
40題，屬於主旨概況法，即所選選項要與原文中心相一致。本文詳細描述店主對作者的幫助，店主的善舉感動作者，故選ness。
41.答案D。主人翁對這件事情發表的原因，我們因爲着重關注第二段。她完全依靠GPS幫她引路，但是這個高科技居然把她帶到了火車鐵軌上，害得她險些送命。根據第二段最後一個話得出。C答案，主人翁沒有提到，B 選項是天氣影響因素，並不是造成此次事件的主要原因。A 很有迷惑性，但是我們仔細想一下，既然使用GPS，說明她本來就對路線不熟，纔會藉助高科技。
42. 答案C。GPS把她帶到了飛速運行的火車線路上，這是一次非常危險的經歷，但是她並沒有發生意外，算是死裏逃生，near miss， narrow escape表達的就是這層含義。其實根據第一段最後一句the train drag her car almost a kilometer down the railway tracks，火車拖着她的車差點就進入鐵軌了，所以是死裏逃生啊。
43. 答案B。出現Stevenson觀點就3、5，所以我們要着重把這三段看仔細了。“We put our faith in digital device, he says, but our digital helpers are too often not up to the job.”我們把信仰關注在數碼設備上，但是往往，他們卻不合我們的心意，所以數碼技術常常沒有達到我們的期望。詞眼“expectation”和“faith”相關，值得關注。
44. 答案A。選項四個褒貶都有，說明文章中肯定存在着與他看法相悖的理論。我們看第四段，“while there may be a number of other possible causes. A map makes might have left the…. Maybe we should blame Ceely for not paying attention, Perhaps the railway authorities are at fault for poor signaling system…… work out that there really is something specific wrong with the GPS equipment.”造成此次事故或者其他高科技失靈事件，可能還有其他很多原因，比如主觀人爲的，或者是火車信號系統不好等等， But Stevenson doesn’t say. 所以他的觀點是片面的。
45. 一般性最後一體都會問到主旨大意，作者的觀點等等，要做好這一題，我們要繼續往後看，6、7兩段點出了文章的主題思想。The game between humans and their smart devices is amusing and complex . 是人與科技之間的遊戲是複雜的，所以文章講的是人類與科技之間的關係。
46. 答案B。這道題是現學現賣型，考查的是學生的查閱資料能力。第二個三角形順數第六行講到，“to keep asking some for information: she was pumping me for details of the new project”跟問句中“pump me about the case”，跟這句話意思相符，這樣，答案就很好得出了。
47. 答案C。第四個三角形，講的是Pump的一些固定詞組搭配，第一個pump sth out 第四行，to produce words or loud music in a way that is repeated, forceful and continuous, 也可從the government keeps pumping out the same old propaganda(政治宣傳)得出。或者我們結合生活常識，當我們在看喜歡的電視劇時，忽然出現一次又一次的廣告，我們的情緒是不是會很厭煩呢。所以選擇C
48.答案A。在文中找到pump-priming, the government is awarding small, pump-priming grants to single mothers who are starting their own business”, award是本題的詞眼，與解題有關。說到獎勵，當然跟錢少不了關係，所以選擇A
49.答案D。前面的一些題目是圍繞pump, 本段跳躍到punch，所以要毫無顧忌地跳過pun，直接尋找有punch的板塊。順數第三行，the power to be interesting and have a strong effect on people, 以及緊隨其後的例子 I felt the performance /speech/presentation lacked punch.看出，尤其是詞眼“speech”剛好有對應，所以選D
50. 答案D。本題要求我們在第二段中找答案，也就是說四個選項都是出現在此段，在看完第一段內容之後，其實對於文章整體的主題思想會有一個粗略的把握。第二段中出現了兩類人，一類人受到好的服務會跟其他12人講，而受到差的服務的人就會跟20個人說，所以受到好的服務的顧客會提升公司業績。
51. 答案C。根據該詞組的字面意思，手機的憤怒，很多學生會選擇A，但是看後文說了很多關於手機服務受阻的情況，引起了顧客很多的抱怨，所以讓商家明白，對顧客滿意變得越來越急需。D B 選項是文中直接表達的意思，他是事件的表面情況，顯然這兒要你挖掘深層次的含義。
52. 我們看到第五段，段首就是recommended ways of creating customer delight include:…。A 答案很有迷惑性，因爲文本中出現always returning calls，但是這兒是回電話，而不是主動打電話;B
也有出現，但是商家送更多的購物券作爲“thank you note”的代名詞，也不對;D promising more, 而文中是under-promising，所以選擇C， 就是此段括號部分的解釋。
53. 答案A。此題相對比較簡單，是信息尋找題。馬上過度到第六段，找到empathy，括號部分有句話“I know how you must feel”, 我理解你的感受嗎，與選項A “我知道你肯定很不開心”相符。
54. 答案B。第七段出現airlines，while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems. Potential是解題的詞眼與 likely對應。
55. 答案C。此題選用排除法。A D 選項此篇文章並沒有提到。BC選項顯然是兩個截然不同的意思，到底是承諾多做到的少能吸引顧客呢還是答應的少卻做得多更能吸引顧客呢，再看文章最後一句話on the other hand, the more customers are promised, the greater the risk of disappointment.。
56. 答案C。細節分析題。找到文中出現laughing guilty 的上下文，原本大人們都在熱火朝天地spring clean，Mrs Patrick，“Come on, girls! Let’s take sting to the boys and watch them fly the kites a minute.” On the way we met Mrs. Patrick, Iaughing guiltily as if she were doing something wrong, together with her girls.大人和小孩一起放風箏，把家務放在一邊，所以感到很罪過。
57. 答案B。解答此題聯繫後文，parents forgot their duty and their dignity; children forgot their everyday fights and little jealousies,可以看出大人小孩放風箏的時候都很high, 幾近瘋狂。
58. 答案D。如果只看完第六段就做此題的話，很容易誤選D，因爲此段中大人小孩玩得很瘋，很多學生很容易先入爲主，想當然地表達“父母應該多陪孩子”的思想。但是我們看第七段，“The strange thing was, we didn’t mention that day afterward I felt a little embarrassed ly none of the of the others had been as excited as I.” 作者認爲，只有他一個人還記得當初那個放風箏的美好時刻，而其他人都忘記了，所以選D。
59. 答案B。原本這位母親用各種藉口來推脫孩子想去外面玩的要求，但是當母親的母親回憶起當日那個放風箏的日子時，往日美好的場景開始充斥這位母親的思緒，所以她欣然答應外出。
60. 答案A。第七段作者覺得只有自己還封存着那個美好的餓回憶，自己是孤單的，但是這個從戰場回來的男孩，卻也是靠着那個美好的回憶在戰俘營中生存了下來，所以A，作者不是一個人在珍惜那段記憶。
61 答案F。 一個團隊的成立必須有共同的目標。這樣的目標是團隊存在的理由。all the members should realize the value and significance of what they are going to do, 詞句與“goal target”相關，”common goal, challenging target” “對應something achievable but at the same time tough”。
62.答案C。 團隊成員應該可以公開自由地表達觀點。一看到express their opinions freely without fear就能對應open communication, 所以此處答案選擇起來比較簡單。
63. 答案D。 每一位成員都有在討論中提出想法的機會。應尊重每一位被選拔進團隊的成員。此題的選擇相對比較難一些，因爲他沒有任何字眼對應選項中總結的詞彙。但是我們可以看出，一個隊裏面有些人貢獻很大，有些人卻不是，但並不能埋沒他們，應該爲他們提供能奉獻自我的機會，也就是要尊重每個人存在的價值，所以選擇respect to all team members.。
64.答案B。分歧一定會出現，可以通過辯論等方式解決。看到Disagreement is natural and, in fact, debate and discussion should be encouraged, 不難看出，隊友之間可能會有意見分歧的，這個時候辯論和討論不可少，這樣可能會與62題衝突，但是下文有under-the-table” method may be effective，說明這是關於衝突解決的。
65.答案A。 對一流團隊的領袖的要求。此題也較簡單，看到A good organizer就知道講的是領導才能的。
【答案】
66. cousin – cousin’s rich – richer on --- in put ---put it/that enjoy to --- enjoy
Faced --- face Late --- Later slow --- slowly knows --- knew ever --- never
【答案】
One possible student version:
June 8, 2011
Mr. Headmaster,
I am Li Yue, a student from Class 1, Senior II. I am writing to draw your attention to some improper behaviour among us students: littering and scribbling. It makes our school dirty and unpleasant, and does hard to the image of our school. I always feel ashamed whenever I see this. It is clearly not appropriate for a student to litter and scribble about. I wonder if the school could place more dustbins around and set up specific rules against such behaviour. At the same time, students should be encouraged to develop good habits and better behave themselves. I believe that, with the joint efforts of both teachers and students, our school will become a more enjoyable place in the near future.
