管理:5件必須CEO親自抓的事
A sales manager who worked for me once had a big meeting coming up with an important client, and he was worried he wouldn't be able to close the deal. I spent time coaching him on how to present our product, and over time he felt much more confident. However, I wasn't completely sure he was ready, and I didn't want to risk losing the business. I told him I'd go to the meeting with him and make the pitch myself while he watched.
有一次，一位在我手下工作的銷售經理即將拜訪一個重要客戶進行關鍵談判。他有點擔心自己沒法成功談下單子。我花了一些時間指導他應該如何介紹我們的產品。之後，他覺得更有信心了。但是，我仍然不敢完全相信他，而且我也不想承擔談判失敗的損失。於是我告訴他，我會和他一起去拜訪客戶，親自與客戶溝通，他只要在旁邊看着。It wasn't until later -- when he was no longer working for me -- that I found out how resentful he had been that I had stepped in and decided to try to solve his problem for him.
直到前不久——他已經從我這裏辭職了，我才意識到他當時對我有多反感，因爲我踩過界了，越俎代庖，想要替他解決問題。Early on in my managerial career, my instinct was to jump in and solve my team's problems by myself. I finally realized that taking on too many of the issues they should be solving on their own made it impossible for me to scale my attention as the company grew. I also frustrated many of the people on my team.
管理生涯的早期，我會本能地介入團隊面臨的問題，親自加以解決。後來我發現，處理太多這類原本應該由員工自己解決的問題，讓我自己無法專注於公司的成長，同時也會讓我很多手下感到難堪。隨着時間推移，我越來越清楚地意識到，如果我想要管理好一家不斷成長的公司，保持士氣高漲，我就必須做好放權。我知道我至少遵守了一條準則，那就是僱傭比我聰明的人。所以我必須信任他們能做好自己該做的事，而我則應該專注於只屬於我的本職工作。現在，如果發現了問題，我會首先問自己有沒有派正確的人去處理，而不必去親自解決。
To sum it up, I only do what only I can do. And I realized that -- as a CEO -- I need to spend my time doing five things that no one else can do:
總結一下，我應該只做只有我才能做的事情。而作爲一個CEO，我認識到公司裏有以下5件事是隻有我能做的。1. Strategy: Make sure that I create a coherent strategy for the business (in conjunction with other team members, of course; doing this in a vacuum is perilous).
1. 制訂戰略：確保我爲公司制定了與業務運營相適配的戰略（當然，這需要與其他團隊成員溝通調整，閉門造車是很危險的）。2. Communication: Making sure that this strategy is communicated clearly to everyone on my management team and throughout the organization. Everyone needs to be on the same page about what we have to do.
2. 做好溝通：確保將公司的戰略清晰地傳遞給管理層的每一個成員，並進一步擴展至整個組織。每個人都應該同樣清楚地瞭解到我們必須做的事。3. Hiring: Put the right people in place.
3. 招聘人才：把正確的人安排在正確的崗位上。4. Help: Remove any obstacles so that the team can succeed at doing the things at which they excel.
4. 掃除障礙：爲工作團隊清除工作道路上的障礙，讓他們能各施其能。5. Financing: Making sure we have enough capital to achieve our goals (and getting that funding in place if we don't).
5. 籌集資金：確保公司有充足的資本去完成目標（如果不夠，就要想辦法找錢）。This does not mean I abdicate responsibility for any of the departments that report to me. I am directly involved with product, ad sales, editorial, marketing, PR, etc. on a daily basis to help steer them in the right direction. However, unless I believe those managers are making egregious errors in judgment (which rarely happens), I let them lead and only overrule something when I absolutely have to.
這麼說並不意味着我會卸下所有下屬部門的工作責任。我仍然每天直接參與產品設計、廣告銷售、評論撰寫、市場營銷、公共關係等工作，幫助員工把握正確的方向。不過，除非我覺得手下的經理犯了非常嚴重的決策性錯誤（這種情況很少發生），我纔會越權去作出必要的干涉。其餘時間裏，我都放手讓他們去領導自己的團隊。I have to trust my team to do the rest.
我必須信任我的團隊，讓他們去做剩下的事情。Paul Greenberg is the CEO of CollegeHumor Media.
保羅·格林伯格是CollegeHumor 傳媒公司的CEO。
