原汁原味商務英語播客第130課:處理危機之理清思路

This is the third in our Business English Pod series on handling a crisis. In the first part of a crisis, there may be a lot of confusion and activity. But if you make it through that part okay, what comes next? 這是關於商務英語播客中處理危機系列的第三集。在危機的初期，可能會有疑惑和行動。但是如果你能順利度過，接下來又會遇到什麼呢？

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At a certain point after the critical phase, people will come together to re-evaluate the situation. Team work is important. People need to be working together to handle the crisis. If they don't, if they disagree and try to go in different directions, it won't be good for the company. Unity is absolutely essential. It takes good leadership to establish that unity early on, but it takes good team work to maintain it. 在關鍵階段的某一時刻，人們將會聚到一起對局勢進行再評估。團隊合作是很重要的。人們需要在一起工作解決危機。如果他們沒有，如果他們的意見沒有統一，對於公司來說是不好的。團結是絕對重要的。在早期建立統一需要良好的領導能力，但是能否保持還在於整個團隊。

In our last lesson, we heard Mike, the production engineer talking with the VP of Communications in Singapore, Monika. She was getting some information from Mike about an accident and creating a communication plan. That was still the critical phase of the crisis. 在我們上一集中，我們聽到作爲生產工程師的麥克，和新加坡通信公司副總裁莫妮卡的對話。

In this episode, we'll hear a teleconference meeting after that critical phase. It's time to think about what has happened and re-evaluate the situation. We'll hear Mike and Monika, as well as Frank the American boss, Sandy the plant manager, and a lawyer named Simone. Let's listen as they try to gain perspective on the crisis and figure out how well they've handled the situation so far. 在這一集中，我們聽到了危機後的電話會議。現在是思考發生什麼和重新評估局面的時候了。我們能聽到麥克和莫妮卡，以及美國總公司的老闆弗蘭克，工廠經理山迪，和一個叫西蒙的律師。讓我們聽錄音，理清思路來探尋對危機的看法。並且弄清楚到目前爲止危機都處理地怎麼樣了。

Listening Questions

1. Why does Mike say "sorry" to Simone?
2. What does Monika want to focus on in the discussion?
3. What does Sandy think about Simone's concerns?