應屆畢業生職場必勝10招大綱

Is 2012 the year you start your first post-college job? Here are some tips to quickly build a strong reputation and ensure that your first job is a success. 2012年，你走出大學校門，踏入社會嗎？下面十招幫你迅速贏得好感，在第一份工作中獲取成功。

1. Listen more than you talk. Soak up information about how the organization works, and the reasons why, before you offer "helpful" alternatives. 少說多聽。潛心研究公司運營方式，探究箇中緣由，以便日後提出“合理化”的建議。

2. Don't segregate yourself with people in your age group. Get to know older workers too. Your peer group may be more fun for happy hours, but those coworkers who are a decade or more older than you can possibly help with your career. (And you might find out you enjoy their company too!) 別光顧着跟同齡人打成一片。與同齡人相處可能讓你快樂多多，但也不要忘記結識年長的同事。那些大你十歲以上的同事很可能會在工作中幫到你。（而且你可能會發現與他們相處同樣令人愉快！）

3. Don't become part of a workplace clique. As much as you might like some coworkers, you should maintain professional boundaries. Don't get drawn into gossiping, and don't take on other people's workplace battles just because you consider them friends. Too many young workers have harmed their own careers by focusing on chitchat over work, or by deciding to dislike the boss just because a coworker does. 不要拉幫結派。你可能對某些同事有好感，但要保持工作界限。不要散佈流言蜚語，不要參與其它人的辦公室爭鬥，即使你拿他們當朋友。隨意評論工作中的人與事已經毀了太多年輕員工的職業生涯。因爲同事不喜歡老闆，所以自己也決定不喜歡，這樣做法也同樣不可取。

4. Take mistakes seriously. There's nothing more frustrating than an employee who made a mistake and doesn't seem to think it's a big deal. When you make a mistake, immediately take responsibility for it, figure out how you're going to fix it, and make it clear that you understand its seriousness. Responses like "my bad" or worse, no response at all, signal that you don't take work seriously. 認真對待錯誤。員工犯了錯誤，卻不以爲意，這是最讓人沮喪的。犯了錯誤，要勇於承擔責任，想法設法彌補過失，讓別人清楚，你知道這很嚴重。像“都怪我”或“我的錯”這樣的回答，或乾脆什麼都不說，說明你根本沒把工作放在心上。

5. Take notes. Your boss expects you to remember the specific instructions you were given—and that includes nuances, not just the overarching idea. For most people, that means taking notes. And while a good manager is happy to answer questions, she won't be if the questions are ones she already answered when you weren't bothering to pay attention. 記筆記。老闆期望你記下接受的詳細指導——不僅是框架，還要包括細枝末節。對大多數人來說，只有記筆記才能做得到。優秀的管理人員樂意回答你提出的問題，但如果你已問過此類問題，而且沒有用心去記，情況就不同了。6. Don't use social networking sites or instant-messaging with friends throughout the workday. When you're at work, you should focus 100 percent on work. There's no quicker way to make a bad impression than to be spotted on Gmail or IM’ing with friends when you should be working. 不要在工作時間，登錄社交網站或即時聊天軟件跟朋友閒聊。工作時，要把注意力100%的集中在工作上。在工作中被人看見在Gmail或即時通訊工具上與朋友閒聊，你會給別人留下壞印象。

7. Do what you say you're going to do and by when you say you're going to do it. Always, always sticking to your word will establish you as someone reliable and trustworthy, someone who is on top of their game—and it's such rare behavior that you'll stand out for it. 守時守信。信守承諾會使你成爲值得依賴的人，工作中的優勝者——這種做法難能可貴，你要堅持不懈。

8. Pay attention to the culture. This is hugely important, and when new employees don't do it, they come across as tone-deaf. Observe how others act and you'll pick up a ton of information about cultural expectations. Are people compulsively on time for meetings? Do they take a real lunch or eat at their desks? What hours do most people work? Is there a lot of chitchat during the day, or do people stay focused? Do people primarily use email to communicate or do they talk in person? While you don't need to become someone you’re not, you do want to try to roughly fit into cultural parameters. 關注企業文化。企業文化至關重要，新員工不依照而行，會成爲曲調中的不和諧音。觀察別人怎麼做，會獲取大量企業文化期望值信息。例如：員工必須準時參加會議嗎？人們重視午餐還是隨便吃一點？大多數人在什麼時段工作？工作時間多數人在閒聊，還是專心工作？人們主要以什麼方式交流，郵件還是面對面交談？當然，不必爲此改變自己，差不多不與同事格格不入就是了。

9. Be open to learning. You may have learned lots of theory in the classroom, but it tends to change drastically when human behavior gets involved. College gave you theory; work is going to give something entirely different, so stay humble and realize your first job is going to be largely about learning. 虛心學習。你可能在學校學了一大套理論，但是涉及到人類行爲時，它會發生戲劇性地變化。大學教授你理論，工作則給予你完全不同的歷練，所以要謙虛，讓你的第一份工作成爲廣闊的學習天地。

10. Thank people who help you. When your boss or another coworker takes the time to help you with something, give them a sincere thank you. People who feel appreciated are more likely to go out of their way for you again. If you don't seem to care, they probably won't bother again. 感謝幫助你的人。老闆或同事抽出時間幫你做事，要衷心地感謝他們。人們因付出而受到感激，會很高興再次幫你。如果你看起來滿不在乎，他們可能不再幫你。