跟艾米莉一起學口語 第572期:電話致歉客戶
A: Hello.
你好。
B: Good morning. This is Emily calling from the international student office.
早上好，我是國際學生辦公室的艾米麗。
A: Good morning.
早上好。
B: The reason I'm calling is because Ms. Collins will not be able to call you back until next week.
我打電話是要告訴你，科林斯女士要到下週才能給你回電話。
A: Oh, I had hoped she would have called me back yesterday.
我本來以爲她昨天會給我打電話呢。
B: She's terribly sorry about that. She had to leave the office suddenly and won't be able to return until next week. She hopes you understand.
她對此非常抱歉，她昨天有急事，突然離開了辦公室，而且要到下週才能回來，她希望你能諒解
A: Is there someone else I can talk to?
那我能跟其他人談談嗎？
B: She asked me to call you to book an appointment with someone else today. When are you free today?
她讓我打電話告訴你，今天可以預約其他工作人員，你今天什麼時候有空？
A: Anytime after 2 PM will be good for me.
下午兩點以後我有時間。
B: Mr Liu is available at 2:15 today. Will that work for you?
劉先下午2:15以後可以接受預約，你覺得可以嗎？
A: I'd prefer to speak with Ms. Fonda.
我還是想跟方達女士談。
B: I'm afraid she isn't available this afternoon. She has an opening at 11:30 this morning. Will that work for you?
恐怕她下午沒有時間，今天11:30她有空，你覺得行嗎？
A: That will be fine.
好的。
B: Ok. We'll be expecting you at 11:30. See you then.
那就11:30來吧，到時候見。
